The cashback will be credited on end of following month. Eg spending on December, will get cashback on end of January (but i got on 2nd February). For november i got end of December.

From their TnC;
10. Cashback will be rewarded with the 5% Cashback based on the eligible Online Retail Purchases at the end
of each calendar month and will be credited by the end of the next calendar month to the Eligible Customer’s
Promotion Account






yeah true. i still confuse what is the eligible "online retail transaction". I use for foodpanda mostly, seems it is eligible. shopeepay? and just realize lazada wallet not eligible

This post has been edited by matnormyth89: Feb 3 2023, 07:04 PM

no, i transfer in RM3k (from other bank) and next day i transfer out more than RM2k.

yes you are right. no need to keep 3k, just transfer 3k once and spend 1k (to get max cashback rm50).


This post has been edited by matnormyth89: Feb 3 2023, 08:18 PM

I did try also, then proceed to atm for verification. But my thumbprint always got problem, so it did not work. Then go to counter to meet the officier.

Told her that my thumbprint did not work, She accompany me to the atm to verify if it really did not work. Not many question asked aside from the usual question; purpose of opening. And she did inform me hsbc do regularly check account for fraud etc and might receive call if any suspicious activity.



I guess it depends on which branch, i always lucky got entertain by friendly bank officer (except that one time in CIMB klang), the branch with new or nicer and comfortable interior usually have friendlier staff.