QUOTE(cfc @ Oct 10 2015, 10:48 PM)
hi I understand that most bank if offering Basic Saving Account which only need RM20 initial deposit , which has no annual service charge on ATM card too
but recently friend of mine went to bank to apply for a BSA
bank staff told that not possible and only can proceed for normal SA
so would like to ask sifu here
does the bank really has the right to reject a person to apply for BSA account ?
if this is a "wrong action" from bank
what is the best advice ,
maybe like ask bank to provide reason in writing, etc
so that we can complaint to bnm
afaik, under bnm rules banks cannot reject ur bsa request, if they do u can file a compliant to bnmbut recently friend of mine went to bank to apply for a BSA
bank staff told that not possible and only can proceed for normal SA
so would like to ask sifu here
does the bank really has the right to reject a person to apply for BSA account ?
if this is a "wrong action" from bank
what is the best advice ,
maybe like ask bank to provide reason in writing, etc
so that we can complaint to bnm
bank hv the right to do so when u already hv a bsa with them, so u cant open another one, unless a bsa-i, or another reason is u failed the bank kyc process... bank hv right to reject ur whatever application.... based on what i know lar, someone pls correct me if im wrong...
Oct 10 2015, 11:29 PM

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