I think u misunderstood the terms

It's minimum RM2k in "fresh funds" per month, not RM2k balance

means need to deposit/transfer in money from another source that's not from an RHB account (interbank transfer, cash, cheque from non-RHB bank etc.) as per the clause in TnC. Total transfered into your account must be RM2k in that same calendar month.

When bank use "deposit" they mean actual deposit new money in, not what's already in account (that is called balance). Legally and in actual English, their TnC are correct. Just that you misunderstanding or your bank customer service didn't explain kot

You can actually see in their sample scenarios to explain how it works. Your case macam Scenario C, cos you didn't deposit RM2k so you don't reach the Save category of bonus interest.



This post has been edited by DragonReine: Dec 14 2020, 01:53 PM

🤔 Should not be. Instant transfer and Duitnow should work. Did you maintain monthly average balance of at least RM1k and deposit the RM2k in a single amount? Because I had no issues with instant transfer from other banks into smart account for salary payments.

This post has been edited by DragonReine: Dec 16 2020, 04:34 PM