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Credit Cards Citibank Credit Cards V2, Discuss here

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tifosi
post Dec 12 2012, 09:09 PM

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QUOTE(jayro_88 @ Dec 12 2012, 07:50 PM)
I applied for Clear Card yesterday at Sunway Pyramid. Today got call from them said to collect the card from them there. So fast got the card.
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Are there any on going promotions beside the first swipe @ 50% capped at RM 250?
tifosi
post Mar 21 2013, 05:19 PM

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I just passed by Ikano. The whole Citibank Kiosk beside Starbucks went missing. It is just a piece of empty place now.
tifosi
post Apr 18 2013, 01:38 AM

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This Citibank 30% promo is auto enrolled right? Don't want to waste RM 500 and realise that you need to SMS to enroll sweat.gif
tifosi
post Apr 18 2013, 02:27 AM

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QUOTE(Human Nature @ Apr 18 2013, 01:50 AM)
not auto, you can either sms or enrolled online
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Thanks. Found it on the website smile.gif
tifosi
post Apr 19 2013, 04:08 PM

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QUOTE(Human Nature @ Apr 18 2013, 01:50 AM)
not auto, you can either sms or enrolled online
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Did you got any confirmation SMS after you enrolled online?
tifosi
post Apr 22 2013, 10:51 AM

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QUOTE(myomega @ Apr 22 2013, 10:50 AM)
Why I didn't see the first swipe 50% discount on my eStatement? I apply at Mid Valley kiosk, the staff told me that I can enjoy up to RM250 rebate discount on my first swipe.
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Takes 3 months to reflect. You need to pay the full amount first then only they credit back to you.
tifosi
post Apr 22 2013, 10:52 AM

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QUOTE(ronnie @ Apr 20 2013, 10:03 AM)
SMS confirmation is received.... do keep the SMS as record.
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Hmmmm, I didn't receive any confirmation. SMS nor email. Maybe I should give them a call and see.
tifosi
post Apr 27 2013, 05:10 PM

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I have 1 question. Lets say I accumulate enough of RM 500 (all food+grocery+petrol) already by Saturday. And I swipe another food transaction on Wednesday.

Do they take Saturday date or Wednesday date?
tifosi
post Jun 14 2013, 01:18 AM

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QUOTE(ronnie @ Jun 13 2013, 07:28 PM)
I believe my failure must be the Grocery part... AEON Dept to buy vouchers don't count.

Nevertheless, I will call in to reconfirm why I didnt get it mad.gif  Lost RM25 (5% cashback with the other card)
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QUOTE(firdausz @ Jun 13 2013, 08:15 PM)
I buy vouchers at AEON. Seems no prob with mine. Lucky me
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Where did you guys buy the voucher? Which AEON outlet? I am still waiting for my 30%!
tifosi
post Jun 14 2013, 11:02 AM

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QUOTE(ronnie @ Jun 14 2013, 09:33 AM)
My vouchers were from AEON 1Utama (under Dept Store) ... officially not under Groceries.
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But even if you charge your card under the "supermarket" section, it will still be classified under department store. OCBC Ti holders can testify this. I had personally charged my card at "supermarket" section and got 1%. So why does AEON appear in the list then?

I did mine at Sunway Pyramid AEON.
tifosi
post Jun 18 2013, 11:26 AM

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I somehow think the cashback contest is kinda rigged. Rigged for what reason I don't know.

I have been using Citi, MBB and OCBC quite frequently on merchants like those 3 that I swiped, and I know their posting dates pretty well. It will be on the same day and if not, latest will be one day after (very seldom).

So I went and did a check on my cards' history and found this out. So happened on the day, my petrol tank was empty. I pumped RM 5.05 just to qualify for the Citi 30% cashback and put the pump back and pump again RM 58 tho my MBB Amex for 7.5% rebate.

The posting date for the MBB is on the same day 27th while the posting date for the Citi is on the 30th. Note: all my other qualifying transaction is on 30th as well. WHY? vmad.gif

user posted image
user posted image
tifosi
post Jun 20 2013, 01:49 AM

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QUOTE(Vemicelli @ Jun 19 2013, 09:53 PM)
I got my 30% for week 2 (participated in week 1,2, and 5). For week 2, I've completed all transactions on Saturday, total amount RM600+. So reading all these comments i would assume that the cash finished on the Saturday itself, and those who spent slightly more gotten the cash back.

i stand to be corrected... but what is there to complaint if you are late or spend less?  doh.gif
and for this type of thing i would not expect the bank to announce my name and how much i spent to the public, if lucky draw i don't mind.
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I have done all my qualifying transaction of RM 500+ before 11AM on a Saturday! (Posted the pic a page back). So I have done all I could in my case. What else can I do somemore? I will be giving a call to Citibank soon regarding this.
tifosi
post Jun 20 2013, 01:55 AM

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QUOTE(-Matrix- @ Jun 19 2013, 09:38 PM)
agreed ... with enough people writing to Bank Negara to complain about this unhealthy promotion which lack transparency in determining the winners / non-winners, which seems to contain element of "scam" in luring customers, i think it may raise citibank's eyebrows ...

i'm thinking of doing so ... but let's see what they have to say with my email sent to them ...

you know what, after i terminated my HSBC credit cards, nobody cares to call me to confirm my termination, let alone sending me a letter acknowledging the matter ... worst still, their telemarketing dept had been calling me non-stop offering their grandfather and grandmother investment plans etc etc, even after i terminated their credit cards ... so in another words, my account seemed to be still active when in fact it should be closed ...  mad.gif

to protect myself, i sent them another nasty letter, cc to Bank Negara ... guess what!!! they call me and talk like long lost lovers, assuring me my account has been closed for good and their relevant department will be notified of my case blah blah blah ... since then i've a peaceful life ...  biggrin.gif
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Can I know what is Bank Negara's email? I will call Citibank and if I don't get a satisfactory reply, I will e-mail out an official complaint to them plus CC to Bank Negara.
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