Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsCredit Cards Citibank Credit Cards V2, Discuss here
|
|
 Oct 4 2013, 01:17 PM
Return to original view | Post
#1
|
 
Senior Member
1,895 posts Joined: Apr 2010 From: Keep Walking ... Tomorrowland  
|
hey guys i just called AIA to cancel the premium shield for my citibank card ... i did what they told me ( fax the policy to them and stated there * cancel policy) but until now havent receive any call/response from them yet ...
should i call them up n check again ? |
|
|
|
|
|
Oct 4 2013, 01:46 PM
Return to original view | Post
#2
|
|
Senior Member
1,895 posts Joined: Apr 2010 From: Keep Walking ... Tomorrowland
|
QUOTE(OKLY @ Oct 4 2013, 01:36 PM) Care to share a rough figure of your annual spending? already called up the no given in the policy .. its AIA ... if this month they still charge me , im gonna call citibank & aia again to cancel this ...I'm planning to cancel mine soon as well, we have to call AIA or Citibank's customer service? The credit card agent told me to call Citibank if I want to cancel this.  |
|
|
Nov 21 2013, 08:33 AM
Return to original view | Post
#3
|
|
Senior Member
1,895 posts Joined: Apr 2010 From: Keep Walking ... Tomorrowland
|
hey all sifus , i regretted sign up the credit shield premier for my citibank card .. should i call to citibank service centre or AIA centre to cancel up the plan ? last time i called up AIA n faxed exactly like what she told me , it seems like they never take any action ... they still charge me
 ... |
|
|
Nov 21 2013, 09:51 AM
Return to original view | Post
#4
|
|
Senior Member
1,895 posts Joined: Apr 2010 From: Keep Walking ... Tomorrowland
|
QUOTE(OKLY @ Nov 21 2013, 09:47 AM) Did you fill up this form (as attached) when requesting for cancellation of the Credit Shield Premier? nope , they dint ask me to do this .. they just ask me to fax the policy to them with *note cancel this plan .. thats all ..[attachmentid=3732679] ok will try to do this |
|
|
Nov 21 2013, 10:09 AM
Return to original view | Post
#5
|
|
Senior Member
1,895 posts Joined: Apr 2010 From: Keep Walking ... Tomorrowland
|
QUOTE(OKLY @ Nov 21 2013, 10:07 AM) The customer service officer gave me this form to fill up and attach together with the original policy note, then I faxed it back to them and I no longer see any premium charges on my next statement. so basically i just need to fill up the upper column part & stated the reason why i cancel it right ?  for Q1 to Q5 , leave it blank ? Thanks |
|
|
Nov 21 2013, 10:27 AM
Return to original view | Post
#6
|
|
Senior Member
1,895 posts Joined: Apr 2010 From: Keep Walking ... Tomorrowland
|
QUOTE(OKLY @ Nov 21 2013, 10:25 AM) Yes correct, that's what I did. 1 more question , you called up the AIA or Citibank service line ? |
|
|
Nov 21 2013, 10:40 AM
Return to original view | Post
#7
|
|
Senior Member
1,895 posts Joined: Apr 2010 From: Keep Walking ... Tomorrowland
|
QUOTE(OKLY @ Nov 21 2013, 10:35 AM) I e-mailed to AIA's general customer support to ask about the procedure to cancel the policy, the officer then replied me with this form and ask me to attach together with the policy when sending it back to them (so I did it through fax). Okie , thanks alot for your help !  |
|
Topic ClosedOptions
|
| Change to: |  0.0390sec
 0.45
 7 queries
 GZIP Disabled
Time is now: 13th December 2025 - 03:47 PM |
Quote