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Credit Cards Citibank Credit Cards V2, Discuss here

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selinix
post Nov 27 2012, 12:57 AM

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Just wondering when will citibank rebate the RM250 / 50% off the first transaction of the CC?
selinix
post Nov 27 2012, 09:48 AM

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QUOTE(ronnie @ Nov 27 2012, 07:36 AM)
Usually given on the 3rd statement
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Thanks.. gave a call to customer service and the english proficiency is horrible rclxub.gif
selinix
post Nov 21 2013, 07:23 PM

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Just saw annual fee in the bill... I can just call them and ask for waiver right?
selinix
post Nov 21 2013, 11:53 PM

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QUOTE(OKLY @ Nov 21 2013, 10:11 PM)
Should have called before card's anniversary, but shouldn't be too difficult for them to credit back the annual fee amount if they decide to waive it for you. smile.gif
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Wouldn't have took the effort to go and remember the annual fees is coming anyway. hahaha

But yeah I will give them a call tomorrow and see how it goes.. RM195 is a big sum to pay.. those that have done it, are they hard on it or very lenientt?
selinix
post Nov 22 2013, 12:32 AM

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QUOTE(OKLY @ Nov 21 2013, 11:59 PM)
I think it's 50/50, some got it easily even with not much spending in a year while some who have been spending a lot were not granted a waiver.
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Sounds like they dont bother retaining their customer at all

QUOTE(red_scorpion @ Nov 22 2013, 12:10 AM)
annual fees should be easy to waive ..just call rclxms.gif  rclxms.gif
gst is super hard for citibank  rclxub.gif  rclxub.gif
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Didnt know gst can be waived as well.. Which credit card offer easy waiver for gst?
selinix
post Nov 22 2013, 10:51 AM

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Got it waive easily ...

I ask the CS rep on why some people don't get the waiver, she said normally is very easy to be eligible for it as long as there is a frequent usage of the credit card and she mention some of the people use only a few times a year of the credit card and ask for a waiver which is why citibank don't allow.
selinix
post Nov 22 2013, 11:05 AM

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QUOTE(OKLY @ Nov 22 2013, 10:56 AM)
This is understood but some people have been using their card a lot and they got denied a waiver. Even if it was denied, can always keep calling, eventually there will be an officer who will agree to waive it. laugh.gif
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Haha yeah I read a few cases here that they don't get the waiver. Funny though cause my other friends all got their waiver waive quite easily as well even their usage is not as frequent as mine.

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