Hey guys, how long does it take for CitiBank to deliver your card?

My application for the Clear Card was approved on the 14th (last monday) and I got the letter with the ATM pin on Wednesday. Predictions anyone?=)

Cheers!

This post has been edited by jamesbutron: Oct 24 2013, 02:48 PM

Thank you Sir! Just an update, I received an SMS from 63365 with the activation pin. I would assume that it would be wise to only reply to the sms when I get my card physically right? To avoid unauthorised usage of it in case it gets lost in the mail.

Thank you! Now, for good financial management tips from GenX's blog! haha

Oh dear, tell me it isnt so! I just got my clear card=( Ah well. CBTL 1 for 1 still on right?

Called up Citibank today to enquire about the status of my card delivery. Apparently, they couriered it to me some time two weeks ago and nobody was home. Thus they then proceeded to send it by snail mail.

The thing is, I have not received any Pos Laju slip asking me to pick up something at their storage facility nearby (which is the norm if I am not home during delivery). Ah well.

I hope it was a one time thing and other new applicants have had no issues with the courier failing to deliver. Cheers!

Which would make more sense really. It would be different of course, if Citibank actually informs us that they are sending the card by courier and provide us with a tracking number. However, they do not. Hence, I find myself in the situation I am in.
According to the customer service lady, the card will only arrive sometime next week.

Just an update, the Bank sent the card by "Air Drop" which essentially is by normal mail (perhaps with better handling to protect against damaging the card?).

Called Citibank on Thursday and received the card on Friday. Called Citibank that night to activate the card and they just took less than a minute to confirm my details and said "you can use your card immediately"

Overall, a good start with Citibank especially as my first ever credit card.

PS: I also asked for the statement date to be delayed so that the deadline for payment would be pushed to the 31st or 1st of every month (salary comes in on the 26th). How do we know if they have approved our request?

Thank you to all the awesome sifus here whom have provided me with much guidance in this matter

I applied on the 7th October, approved on the 14th October and card was delivered on the 16th October. However, nobody was home at that time.

As I recall, I received the e-mail 'thanking' me for signing up for e-statements and e-advisory (which is indicative of your application being approved) on the 14th itself.

Give them a call and tell them you haven't received it yet. I did and it arrived the next evening.

Yes I have registered my mobile number with Citibank and I have been able to get the one time pin for the transactions on the online portal.

Planning to check with them tonight to see whats the update on my request on a later statement date to accommodate my payday.