Please be advised that finance charge will be computed on a daily basis
from the day the transaction was posted until the next statement date
(unless full payment is made, interest will be calculated until a day
before full payment). On top of that, finance charge will be imposed on
the previous month outstanding balance until a day before any payment
made. Should there is still remaining balance after payment is made from
the previous outstanding, finance charge will be charged on the
remaining balance until the next statement date.

However, upon evaluation of the account, we have waived the finance
charge. You may view the reversal in your next statement.

If you pay the Statement Balance and on Due Date, you would not be charged Finance Charges.
Maybe you missed the Due Date (due to cheque clearance) ??

You transferred on the payment due date day? With GIRO, you need to have at least 1 day buffer for the transaction to be captured. Otherwise, you'll be fined for late payment.

It should be two different entries - late payment charge and financial charge.