the page says this promo is for all cards. so, if using a "points" card, still get points, i guess. but if using the platinum cashback card, is the normal cashback still running on top of this promo if one succeeds in getting this 30% cashback?


also, interesting to note for this promo, a few more stores on the list:

Groceries - Giant, Cold Storage, Mercato, Jasons Food Hall, AEON, Tesco, AEON Big (formerly known as Carrefour), Mydin, Econsave, The Store/Pacific, Village Grocer, Jaya Grocer, Billion, NSK, Servay, 99 Speedmart, and Everrise, in Malaysia.

would be nice if the cashback card have them too on a permanent basis but now only these:

2% cash rebate on all spending on groceries at AEON Big (formerly known as Carrefour), Tesco, Cold Storage, Giant, Everise, Servay, Econsave and Mydin, limited to a monthly spend of RM3,000 to earn the rebate (or limited to a monthly rebate of RM60);

This post has been edited by AVFAN: Apr 11 2013, 04:49 PM

same boat... spent enuf with 2 cards. 1 card transactions on 13-14 apr are all in. the other, nothing as of now, 16 apr.

wonder if it's the card or the vendors?

trying 1st time. if no get, will never bother again!

citibank cards.... i have used them for 20 yrs. never had a bank account with them, though.

my comments:

. customer service is first class
. easy to get waivers on charges - annual charge, late payment charge and that "not-allowed-to be-discussed-here" charge
. easy to redeem free gifts online, no hassle; i get a free phone, coffeemaker or something like that every year
. the platinum cashback cards are useful for petrol and groceries

. not so easy to get free gifts from promos - got a free trolley bag once but failed in all the rm150 cashbacks.

overall, i still like to use them over other cards.

This post has been edited by AVFAN: Jul 5 2013, 06:28 PM

think all banks are cutting back on some generosities, paying attention to debt as per bnm memos. i doubt any bank will waive everything as easily anymore...

.. cashback platinum, yes, they are not blanket waivering the annual fee anymore, they have their criteria - spending amount, regularity, auto debit, payment record, etc. fortunate for me, i get it and the other one every year.

.. there is now an annual fee free card, no need to ask for waiver since there is no fee - the platinum rewards card. if you do not subscribe to any category to get 5x points, you pay no annual fee, just get regular points. this card can be good for some like me - use cashback platinum for good cashback places like petrol and tesco. for other spending, can pick one category like shopping or entertainment to get 5x pts... but need min 15k spending p.a. to qualify for rm100 annual fee waiver... however, i got it waived for a start until mid 2015, so ok for now.


i oso hold cimb card. my experience, citibank cards are better in terms of service, rewards and waivers.

This post has been edited by AVFAN: Dec 11 2013, 12:36 PM

gud to see u here!

i was in same situation as you. i called them yesterday, asked some questions and agreed to change from gold to plat reward - becos i hv nothing to lose.

that af600... why? only true (rm500) if you subscribe to all the 5x points categories. if you take none, there is no af, no need to ask for waiver anymore. depending on where you most likely spend, choose 0, 1...5 categories:


if you choose just 1, af is rm100, total rm15k spending will get it auto waived . more categories, more spending req'd for waivers. anyway, they will give you waiver for 1st year, ask them.

do you have their platinum cashback card? this one no points, just cashback, good for petrol and groceries. so, for me this cashback card and the reward card will cover almost all spending - cashback for some spending, 5xpoints for others. the rest, just normal points with the reward card.

the mail has all details. if not, a call and a visit to the website, u wil b clear.

This post has been edited by AVFAN: Dec 12 2013, 03:21 PM

i think the 1st yr condition of 2 category applies only to new card holders, additional new cards. upgrade from gold, etc. not applicable.

but new cards will get bonus 20,000 pts, upgraders not applicable.

really, nothing to lose by changing from gold to rewards. i think they are pushing all "old" cards like gold to this rewards as a streamlining/consolidating exercise. my read is if you do not change, they will not waive the af for gold card in the future that easily.


one thing about citibank cards... tesco, giant, jusco, cold storage all part of the cashback or 5x pts but... jaya grocer is not. i wish this one will be included soon as i find this chain attractive in terms of selection, freshness and prices... better than the rest, imo.

This post has been edited by AVFAN: Dec 15 2013, 11:33 AM

ya, i agree... as consumers, we will try our best to get max benefit in everything as banks, developers, banks try their best to suck the max from us.

e.g. today, i spend rm400 at jaya grocer but i will get only normal citibank points. why do i choose to do that?

not so much that i diehard support any bank but more like i stay away from maybank as they are shit in other banking services. i am also going to spend less at tesco becos this joint that i use to frequent do not seem interested to sell me pork and carlsberg cans. they do have those offers but is now making it very difficult for me to buy - no person manning the non-halal counter, credit card machine always down, need to pay cash, normal counters refuse to touch tis n tat (not sure tis is little napoleons at work or co. policy) , so... ok, i just go away spend at jaya grocer where the foreign workers have no problem but keep smiling.

sometimes, lose a little discount, give up a few points is alright - feel better and not being humiliated, just wanna eat sausage and drink beer.

This post has been edited by AVFAN: Dec 15 2013, 07:45 PM

r u sure no af? or you paid without knowing?!

well, it is possible i suppose for some cards. i did have one direct access card which clearly stated it is free-for-life when i got it. trouble with that card was was too plain, no cashback, points and redemption program not good, discounts at promo shops/restaurants less than regular cimb cards!

anyway, i just got the rewards card. was told it'll take 2 weeks but actually only a few days. the gold card will auto-deactivate after 90 days. good news is there is no need to do anything else, everything transparent to me - no need to change card nos. for auto-debits, e-statements will auto replace, etc. pretty hassle free, nothing to lose...

thanks for bringing this up.

i had registered and had so far, just 1 sms saying i got 1 ticket. but i deleted that sms...

how do i know if i won something?

no idea about pm amex, but for any card to my knowledge, the af is billed auto, you shud pay first, the waiver (if granted) will be credited in the next 1 or 2 months. if u do not pay first, it complicates mattters, i.e. they will charge interest and late penalty - then u start screaming again!

...

This post has been edited by AVFAN: Dec 19 2013, 07:07 PM

i am surprised with that. 100k spending... i spend only 1/2 of that, no problem with waiver.

instalment payment - they love it, gets you in better standing as it is recurring billing for them!

possible yr payment settlement and punctuality and may not be up to their expectations? think it is a prime factor.

This post has been edited by AVFAN: Jan 10 2014, 09:24 PM

if holding gold, go for it - u hv nothing to lose, maybe something to gain.

bro, sorry to hear this. my rewards card came fast-fast, used many times already, got 2 tickets for contest!

installment plans can't be the problem. i had that once 2 yrs ago and currently still on another one.

seems like there is no consistency with af waivers....

was looking for details on the tickets contest, found this.

22 nov 13 to 28 feb 14
10,000 prizes
min 6 tickets to qualify
top 10,000 ticket holders as winners
8xx,xxx tickets issued so far 3xx,xxx cardholders

very low chance...

https://www.citibank.com.my/english/promo/c...51113#kana_wrap

dun really know. think can call cust service to check, the system should have a log.

i just keep the sms they send me each time i get a ticket.

the officer i spoke with explains that policies have changed. also, every card issued during certain campaigns carry different rules on waivers and cashback rebate (for gst). now, the info u gave says they make "deals" like spend this and that to get it. my deal was discounted redeemed points!
agree. payment punctuality over many years is a plus to them, will easily get af waiver.
still, gst is diff story now, much harder.

haiz... i reply at risk of post being deleted as mods/admin do not like discussion on gst. u know that, dun u?

wat i mean is: this bank use to give cashback rebate to offset gst in the past. it is taboo to call it a waiver as banks have no right to waive since it is a gomen charge and gomen is big-big, must pay, yes?

i used to get it easy all these years but now, they tell me, policy change, etc. so, need points to redeem albeit discount. and u read someone else was told to spend this n that to get the cashback.

if u have no issue getting yr next gst cashback rebate, good 4 u.

actually, all i hear n read, all banks are squeezing on freebies be they cashback, waivers, points, watever...

perhaps, one day, we'll see 10% discount on any cash payment, we can all dump our cards!

This post has been edited by AVFAN: Jan 29 2014, 08:45 PM

i called them to ask about that. the person dun know, promised to call back but never did.
i then called again, spoke to officer, she dunno also.
i told her this contest seems very untransparent, unclear, just a gimmick.
she promised to call back, never did.
my conclusion, forget it, dun chase it.

need 6 tickets to qualify, closing month end.
i hv 4 tickets, won't spend unneccesarily to chase it.
waste of time.