I feel you bro... I got the same response too... Bye bye citibank!

I company my friend for shopping today. We meet up with a group of friend and we have lunch together in a restaurant basically we decided that the meal was cost sharing within each other...
After the meal.. my friend stop all of us to collect money to pay for the bill.he mentioned that he would like to settle the bill first then he will collect back the moeny from us. He proceed to the counter to pay the bill... he take out his Citi Rewards Platinum Card and proceed to the counter to pay for the bill... it is about RM600 something..
We all wait him for so long.. one of us.. wonder why take so long.. .
guess .. you know what is he doing??

Just noticed that Citibank Clear card also changed appearance.

I still prefer the old semi transparent, black design.

"the 5x rewards point will only be given if the transaction is done at the participating merchants only right?"

yes

"Minimum one category will do right?"

min zero category.

Eh how come? I though every year the chosen category will renew unless we instruct to change categories?

Not unless we have a spending amount as per the below table right?

[attachmentid=3823749]

Then I guess I'll just get 1 category which is Driving since petrol will definitely earn points and every month there will be usage. I don't visit those participating merchants from other categories often.

I received a SMS stating that I have 3 tickets.

I enrolled before previously. Do I need to re-enroll by replying YES?

I called the CS today and asked if I registered. Surprisingly she said that I'm not yet enrolled even I replied to the SMS two or last month based on the 1 ticket I got.

thanks a lot for your opinion