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Credit Cards Citibank Credit Cards V2, Discuss here

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selinix
post Nov 21 2013, 11:53 PM

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QUOTE(OKLY @ Nov 21 2013, 10:11 PM)
Should have called before card's anniversary, but shouldn't be too difficult for them to credit back the annual fee amount if they decide to waive it for you. smile.gif
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Wouldn't have took the effort to go and remember the annual fees is coming anyway. hahaha

But yeah I will give them a call tomorrow and see how it goes.. RM195 is a big sum to pay.. those that have done it, are they hard on it or very lenientt?
OKLY
post Nov 21 2013, 11:59 PM

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QUOTE(selinix @ Nov 21 2013, 11:53 PM)
Wouldn't have took the effort to go and remember the annual fees is coming anyway. hahaha

But yeah I will give them a call tomorrow and see how it goes.. RM195 is a big sum to pay.. those that have done it, are they hard on it or very lenientt?
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I think it's 50/50, some got it easily even with not much spending in a year while some who have been spending a lot were not granted a waiver.
red_scorpion
post Nov 22 2013, 12:10 AM

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QUOTE(selinix @ Nov 21 2013, 11:53 PM)
Wouldn't have took the effort to go and remember the annual fees is coming anyway. hahaha

But yeah I will give them a call tomorrow and see how it goes.. RM195 is a big sum to pay.. those that have done it, are they hard on it or very lenientt?
*
annual fees should be easy to waive ..just call rclxms.gif rclxms.gif
gst is super hard for citibank rclxub.gif rclxub.gif
selinix
post Nov 22 2013, 12:32 AM

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QUOTE(OKLY @ Nov 21 2013, 11:59 PM)
I think it's 50/50, some got it easily even with not much spending in a year while some who have been spending a lot were not granted a waiver.
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Sounds like they dont bother retaining their customer at all

QUOTE(red_scorpion @ Nov 22 2013, 12:10 AM)
annual fees should be easy to waive ..just call rclxms.gif  rclxms.gif
gst is super hard for citibank  rclxub.gif  rclxub.gif
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Didnt know gst can be waived as well.. Which credit card offer easy waiver for gst?
OKLY
post Nov 22 2013, 12:41 AM

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QUOTE(red_scorpion @ Nov 22 2013, 12:10 AM)
annual fees should be easy to waive ..just call rclxms.gif  rclxms.gif
gst is super hard for citibank  rclxub.gif  rclxub.gif
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Can use points to offset the GST.
jkngo2003
post Nov 22 2013, 08:51 AM

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normally, how long is the cerdit card application process. i send my application form to cs on monday. until today no feedbank. i call to customer serive, they say no applicaton in progress. the application i send to June Yoong(cs). why so late?


jkngo2003
post Nov 22 2013, 09:14 AM

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QUOTE(smsbusiness2u @ Nov 22 2013, 09:11 AM)
how u send? fax, email, or mail?
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email
OKLY
post Nov 22 2013, 10:31 AM

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QUOTE(jkngo2003 @ Nov 22 2013, 08:51 AM)
normally, how long is the cerdit card application process. i send my application form to cs on monday. until today no feedbank. i call to customer serive, they say no applicaton in progress. the application i send to June Yoong(cs). why so late?
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You are saying the response from the CS hotline is telling you no application when you enter your IC number?
selinix
post Nov 22 2013, 10:51 AM

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Got it waive easily ...

I ask the CS rep on why some people don't get the waiver, she said normally is very easy to be eligible for it as long as there is a frequent usage of the credit card and she mention some of the people use only a few times a year of the credit card and ask for a waiver which is why citibank don't allow.
OKLY
post Nov 22 2013, 10:56 AM

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QUOTE(selinix @ Nov 22 2013, 10:51 AM)
Got it waive easily ...

I ask the CS rep on why some people don't get the waiver, she said normally is very easy to be eligible for it as long as there is a frequent usage of the credit card and she mention some of the people use only a few times a year of the credit card and ask for a waiver which is why citibank don't allow.
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This is understood but some people have been using their card a lot and they got denied a waiver. Even if it was denied, can always keep calling, eventually there will be an officer who will agree to waive it. laugh.gif
selinix
post Nov 22 2013, 11:05 AM

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QUOTE(OKLY @ Nov 22 2013, 10:56 AM)
This is understood but some people have been using their card a lot and they got denied a waiver. Even if it was denied, can always keep calling, eventually there will be an officer who will agree to waive it. laugh.gif
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Haha yeah I read a few cases here that they don't get the waiver. Funny though cause my other friends all got their waiver waive quite easily as well even their usage is not as frequent as mine.
labtec
post Nov 22 2013, 02:36 PM

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QUOTE(OKLY @ Nov 22 2013, 12:41 AM)
Can use points to offset the GST.
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ooh, i mistaken with ocbc and thought swipe for 12 times then waive automatically

aiya... need to remind myself to call CS to waive Annual fee
jkngo2003
post Nov 22 2013, 03:36 PM

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QUOTE(OKLY @ Nov 22 2013, 10:31 AM)
You are saying the response from the CS hotline is telling you no application when you enter your IC number?
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yes. so what does it means? do the agent pass my application form up? she didnt reply my email after i send the application to her. she only call me that she receive my application and all related document. so, how long i need to wait?
OKLY
post Nov 22 2013, 03:51 PM

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QUOTE(jkngo2003 @ Nov 22 2013, 03:36 PM)
yes. so what does it means? do the agent pass my application form up? she didnt reply my email after i send the application to her. she only call me that she receive my application and all related document. so, how long i need to wait?
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If the automatic response say no application meaning it is not even under processing. It will tell you that your application is still being processed if there is an application for a Citibank product. If you have been aliasing with a specific officer, perhaps you want to follow up with him/her.
fly126
post Nov 22 2013, 11:52 PM

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QUOTE(jkngo2003 @ Nov 22 2013, 03:36 PM)
yes. so what does it means? do the agent pass my application form up? she didnt reply my email after i send the application to her. she only call me that she receive my application and all related document. so, how long i need to wait?
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U Never Have Citi's CC before...???

If Yes... then U have to Wait Longer 5-10 Working Days to know Your Apps Status
I Remember I got My 1s CC from Citi (2011) Ingat Dah kena Reject tapi Tunggu Sampai 3 Weeks Baru Dapat the Card
This Year I have their 2nd CC Sudah get Approved Within 3 Working Days...that's Surprised Me tongue.gif

Sometimes, The Agent will Accumulate All the Apps (including Yours) Submit 1 Lump Sum Together at the End of the Month,
Maybe, that Why the Bank X have Your Application yet... hmm.gif

This post has been edited by fly126: Nov 22 2013, 11:54 PM
JGG
post Nov 23 2013, 06:59 PM

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Hi, am new here. Anyone manage to get a ticket? Wanna see what's the chance smile.gif

www.citibank.com.my/ticket

This post has been edited by JGG: Nov 23 2013, 07:01 PM
OKLY
post Nov 23 2013, 07:48 PM

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QUOTE(fly126 @ Nov 22 2013, 11:52 PM)
U Never Have Citi's CC before...???

If Yes... then U have to Wait Longer 5-10 Working Days to know Your Apps Status
I Remember I got My 1s CC from Citi (2011) Ingat Dah kena Reject tapi Tunggu Sampai 3 Weeks Baru Dapat the Card
This Year I have their 2nd CC Sudah get Approved Within 3 Working Days...that's Surprised Me  tongue.gif     

Sometimes, The Agent will Accumulate All the Apps (including Yours) Submit 1 Lump Sum Together at the End of the Month,
Maybe, that Why the Bank X have Your Application yet... hmm.gif
*
I think they are accumulating as I was a first time Citibank customer when I applied, the next day when I called in to CitiPhone it is already saying my application is being processed.


QUOTE(JGG @ Nov 23 2013, 06:59 PM)
Hi, am new here. Anyone manage to get a ticket? Wanna see what's the chance smile.gif

www.citibank.com.my/ticket
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Just found out about this, thanks for sharing. Just enrolled but missed out today's chance though as I swiped a few times earlier which had more than RM50. sweat.gif
kazarboys
post Nov 24 2013, 10:35 AM

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Hi guys wan ask.I juat gt my citibank choice card last 2 week.Trying register it online. how do i get the SSN code?
SUSDavid83
post Nov 24 2013, 10:43 AM

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QUOTE(kazarboys @ Nov 24 2013, 10:35 AM)
Hi guys wan ask.I juat gt my citibank choice card last 2 week.Trying register it online. how do i get the SSN code?
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I think it's called ATM PIN. It'll arrive later by mail in a separate mail for security concern.
kazarboys
post Nov 24 2013, 02:44 PM

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QUOTE(David83 @ Nov 24 2013, 10:43 AM)
I think it's called ATM PIN. It'll arrive later by mail in a separate mail for security concern.
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oo really? because i went to the atm to change my pin already.SO i was wondering wat this SSN and also i duno what is this secret word?

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