QUOTE(ryuken74 @ Nov 23 2012, 12:01 PM)
Bro mat79
Proton should at least inform the owners which SC provides tcu@ecu updates. It is their product defects and should have taken the initiative to inform the people on their official websites or whatsoever. Not by word of mouth/public forum or let the owners to find which SC provides such services.
just my 2 cents..
its product improvements. As i mentioned many times, normally branch prtn@eon sc provide the service, so, just search for that, not dealers.
And actually when u service ur car, they shud do it automatically if u r the effected batch, n for defect, they do send out mail@call the owner for the matter such as vvt sprocket previously, n if u didnt get the news, when u send in for service, they will do it automatically for u.
Improvement such tcu@ecu update, isnt defect. It just happen coz vastly complain on sluggishness, not safety issue@defect. The same things happen to any auto manufacturer. All depend on severity of the issue. If safety issue, they will do it in mass communication. Like what happened to all auto nowadays, recalling is because safety issue, which can harm users.