Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsCredit Cards Standard Chartered Bank Credit Cards V2, Let's talk about SCB's credit card here
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 Dec 15 2012, 08:36 AM
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#1
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Senior Member
2,991 posts Joined: Jun 2007  
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What the hell is going on at SCB. I just logon to the "rewards online" and found that the minimum denomination for vouchers I can redeem is minimum RM100. And requires 67,000 points. How many years will I have to wait before I can accumulate this points? Why not allow a lower denomination of vouchers??
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Feb 1 2013, 08:34 AM
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#2
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Senior Member
2,991 posts Joined: Jun 2007
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Last week Friday I bought an Apple product from the Malaysia online store. There was a discount for the iPad 2, selling at RM1,078. I was given an e-invoice of RM1,078. Today when I view my credit card statement online, I saw the amount debited as RM1,086.62. Is this normal?
I tried to find a contact email to dispute the billing, but could not find any. I tried calling the Apple support number, but the menu options have nothing to do with billing. How can I go about filing for this dispute? |
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Feb 1 2013, 11:19 AM
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#3
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Senior Member
2,991 posts Joined: Jun 2007
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I don't understand what this fee is for. I am paying extra for no additional benefit to me. It costs me 1.18% extra.
QUOTE(ronnie @ Feb 1 2013, 08:38 AM) You can dispute the charges... Sorry You were charged Cross-Border Charge approx 0.67% because Apple Store Payment Gateway is in Singapore (not Malaysia) You can refer to http://forum.lowyat.net/topic/2519936  QUOTE(titanic_crash @ Feb 1 2013, 08:39 AM) I think its due to cross border transaction fees...2012 when i use cimb cc at apple store i also got this surcharge...this year when I use mbb cc no extra charge at all...next time, use mbb lor... |
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Feb 1 2013, 06:59 PM
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#4
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Senior Member
2,991 posts Joined: Jun 2007
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QUOTE(ronnie @ Feb 1 2013, 11:27 AM) Benefit: buy Apple products from Singapore using MYR Did you mean "rebate" and not "refund"? If you complain hard enough, Apple Store "may" refund to you. This cross-border charge is by the bank (not Apple imposing the fee) |
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Feb 27 2013, 10:04 PM
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#5
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Senior Member
2,991 posts Joined: Jun 2007
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Well, I hope SCB comes up with a 10% CC just like HLB WISE CC, with less conditions.
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Mar 14 2013, 03:19 PM
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#6
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Senior Member
2,991 posts Joined: Jun 2007
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If they can do this for me, then I won't mind keeping the card for "a few more months" to see what's their reward program. My annual fee and GST is due in May/June.
QUOTE(red_scorpion @ Mar 12 2013, 12:09 PM) called to their customer hotline to terminate my card just now, but the officer offer me RM50 GST offset by crediting the money within 5-7 days. Ask me to retain this card and wait few more months for their new rewarding program. |
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Mar 18 2013, 10:50 PM
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#7
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Senior Member
2,991 posts Joined: Jun 2007
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Hopefully the new JustOne trumps the Wise card by HLB.
QUOTE(fastreader @ Mar 18 2013, 07:25 PM) there will be some new justone cc coming up in april... |
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Apr 10 2013, 11:20 PM
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#8
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Senior Member
2,991 posts Joined: Jun 2007
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I'm tired of waiting for their new loyalty program for SCB JustOne. I feel like want to redeem all my points and cancel my card already!!
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Apr 20 2013, 08:05 AM
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#9
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Senior Member
2,991 posts Joined: Jun 2007
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I've canceled the JustOne credit card. How long should I wait before I can be considered as a NEW applicant to SCB for the purpose of getting those good promo for new SCB customer?
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