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Credit Cards Standard Chartered Bank Credit Cards V2, Let's talk about SCB's credit card here

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lamode
post Nov 19 2012, 09:49 PM

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any update on the RM50 cash extra rebate with the living social deal?
still not seeing it in my account.
lamode
post Nov 28 2012, 11:16 PM

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Just to update that the extra RM50 rebate with livingsocial deal is nowhere to be seen yet doh.gif

QUOTE
Oct 9 - Online submission
Oct 11 & 12 - Get call from PS asking if i want additional cards, but my main application yet to be approved, will call back to follow up.
Oct 13 - SCB called to verify some personal particulars.
Oct 14 - Received SMS saying application approved.
Oct 15 - PS called to help me add more cards and inform me the CL.
Oct 19 - Received BVP



lamode
post Dec 9 2012, 04:09 PM

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QUOTE(Dennos @ Dec 9 2012, 03:56 PM)
if there any penalty charges if i cancel the card within 7months?
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no whistling.gif
lamode
post Dec 24 2012, 04:52 PM

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Just received RM50 cash back for Living Social smile.gif
lamode
post Feb 27 2013, 04:14 PM

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first time in such saturation, that is no way to cancel the card.

I have called, emailed and sent massage from SCB internet banking portal, but still couldn't cancel my card.

Saw a former mention fax also same thing.
lamode
post Feb 28 2013, 11:59 PM

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QUOTE(Human Nature @ Feb 27 2013, 04:18 PM)
I will cancel my cards next month and I am going to put poor customer service as the reason.

@lamode, just cc the cancellation request email to Bank Negara
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resubmit massage inside the internet banking.
at last, they are cancelled with SMS notification. rclxms.gif rclxms.gif rclxms.gif


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lamode
post Mar 2 2013, 10:54 AM

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QUOTE(kailc @ Mar 2 2013, 10:31 AM)
I chose the samsung camera, however on my online statement there is a RM 55 credit and I not yet receive my Samsung camera. I though there should no RM55 cashback if choose samsung camera. Anyone got the samsung camera yet?
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they probably made a mistake. call CS asap.
lamode
post Mar 5 2013, 02:40 PM

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QUOTE(ronnie @ Mar 5 2013, 02:22 PM)
Those NEW cards I applied with Free-cash-back needs to be maintained until 30-Sep before I can cancel them vmad.gif

Just managed to cancel 3 of my 9 cards with SCB. rclxm9.gif
ChoicePoints transfer need to be requested when you cancel the cards
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this is BS, i was told the same, after some communication and mentioning BNM, they cancelled it for me.
lamode
post Mar 5 2013, 05:57 PM

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QUOTE(ronnie @ Mar 5 2013, 04:02 PM)
Alright.... I will call again to add BNM to the request.
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i submitted thorough the online banking... you can send them massage after u login.

don't know we are same batch or not, my card was approved in OCT > http://forum.lowyat.net/topic/2585538/+159#




This post has been edited by lamode: Mar 5 2013, 06:01 PM
lamode
post Mar 12 2013, 07:27 PM

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QUOTE(ronnie @ Mar 5 2013, 11:23 PM)
My batch is earlier... should be September-2012 onwards.
As long as I cancel them BEFORE the GST kicks in, I will be OK.
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so u manage to cancel it?
lamode
post Mar 22 2013, 03:38 PM

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cancelled all my SCB cards last month.
Yesterday got a call from the guy from price solution, whose helped me to add cards, he sounded angry and question why I cancel the card, i told him no rebate on petrol anymore, then in a very sarcastic tone say " you cancelled because of that?", I just speechless. lol yawn.gif
lamode
post Mar 22 2013, 09:04 PM

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QUOTE(hye @ Mar 22 2013, 07:43 PM)
Probably the guy had a long and bad day.
And retention tactics is failing coz of people calling in to cancel their cards. I mean you can't blame the customer for doing so when practically all of your competitors are just better than SCB when they removed the rewards/cash back/rebates right ?
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i don't blame him for that, in fact, i do somewhat feel sorry for him.
lamode
post Apr 23 2013, 07:29 PM

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QUOTE(vios1234 @ Apr 23 2013, 05:53 PM)
Actually, I have 1.5 millions point. Standard Chartered just rob RM 5k from me.
I am wondering Malaysia have those authority like oversea which will protect consumer right.
Want to make SC suffer for robbing customer money.
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just wondering why u never redeem when they send u notice about the changes on points?

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