Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed
123 Pages « < 19 20 21 22 23 > » Bottom

Outline · [ Standard ] · Linear+

Credit Cards Standard Chartered Bank Credit Cards V2, Let's talk about SCB's credit card here

views
     
ftan
post Dec 20 2012, 05:50 PM

Look at all my stars!!
*******
Senior Member
2,532 posts

Joined: Feb 2009
I just got a call from Price Solutions (? not sure if i heard properly). They are offering me another card with $300 cash back. I accepted the offer. Asked them how long I need to keep the card. The person said preferably 7 months for her benefit/commission but no penalty if I cancel it earlier. I'm ok to hold the card that long.
wailup
post Dec 20 2012, 05:54 PM

Getting Started
**
Junior Member
97 posts

Joined: Jan 2009


QUOTE(scpt @ Dec 20 2012, 03:02 PM)
Anyone under the Smart tag+RM55+15% petrol category got the 15% cash back? My statement shows that for my November spending they only gave me 5% cash back doh.gif doh.gif
*
have you receive your smart tag? if yes, how they do it?
my card just arrived and activated... wondering how the heck are they going to give me the smart tag.
whatsayyou
post Dec 20 2012, 09:09 PM

On my way
****
Senior Member
525 posts

Joined: Mar 2010
i noticed i have extra RM100 cashback. on top of the RM300. the RM100 was credited a mth later. whats this for?

nvm. read the previous page. extra cash to spend!

This post has been edited by whatsayyou: Dec 20 2012, 09:12 PM
ck23
post Dec 20 2012, 11:39 PM

Enthusiast
*****
Senior Member
717 posts

Joined: Sep 2008


this is the most silly thing ever happened in my life.

I got a sms around december 4 saying my card is approved.

December 7 got another sms saying approved.

Dec 11 got sms about online PIN.

I was expecting i got the card on 12-13. And yet, no come!

On Dec 14, i gave a call to StandChart, they said i gotta wait 7 business day from the day i got my sms. I assume from Dec 7.

Dec 18, its been over 7 business day. I called up standchart, they said your card hasnt been activated. So wait patiently. I asked about the SMS for Online Pin, they said no worries.

December 19, i received my CREDIT CARD STATEMENT!! (WHICH I DID NOT GET MY CREDIT CARD YET)

Today, i called Standchart, this is a serious issue. They checked pos laju tracking, my card was successfully delivered and signed on Dec 6. (according to the lady)

They are now re-issue a new card , ask me wait another 7 business day.

To sum up, i called three times only get my things solved!!

Stupid service!!!!! They should have checked the tracking on my first call.

A friend of mine applied 2-3 days later than me, on dec 14 got the card already.

This post has been edited by ck23: Dec 20 2012, 11:42 PM
feralee
post Dec 21 2012, 12:34 AM

Enthusiastic (R)(C)(tm)
*******
Senior Member
4,897 posts

Joined: Aug 2005



My wife received statement but yet to get the card

Indicated cash back RM300.

In the statement shows RM50 service tax

RM100 joining fees

RM300 annual fees.

So need to pay RM150?

shocking.gif
ftan
post Dec 21 2012, 06:10 AM

Look at all my stars!!
*******
Senior Member
2,532 posts

Joined: Feb 2009
QUOTE(feralee @ Dec 21 2012, 12:34 AM)
My wife received statement but yet to get the card

Indicated cash back RM300.

In the statement shows RM50 service tax

RM100 joining fees

RM300 annual fees.

So need to pay RM150?

shocking.gif
*
Annual fees is free for first two years. Call them up and ask for waiver.
mokkf82
post Dec 21 2012, 09:26 AM

Getting Started
**
Junior Member
57 posts

Joined: Dec 2010
QUOTE(Darkmage12 @ Dec 20 2012, 03:36 PM)
PBB is the worst!
*
Can't say that's right. Cause I always use it 6 months downpayment for 0% interest.
rayng18
post Dec 21 2012, 09:41 AM

Regular
******
Senior Member
1,481 posts

Joined: Sep 2011


seldom use my SCB plat card, every year just call cs to waive the annual fee and it was done immediately. Occasionally get call from price solution offering PL of RM110k, I was like HUH RM110K, tak payah bayar ok lah.
kanethesun
post Dec 21 2012, 10:49 AM

Regular
******
Senior Member
1,426 posts

Joined: Jan 2005
From: Jln Sg Besi, Taiping


I just received SMS say my card application was successful.

any idea how long will I get my card?

seems year end, maybe I will get the card next year?

sweat.gif

next year sound so long sweat.gif
Human Nature
post Dec 21 2012, 11:06 AM

- student of human nature -
*********
All Stars
26,524 posts

Joined: Jan 2003
QUOTE(ftan @ Dec 21 2012, 06:10 AM)
Annual fees is free for first two years. Call them up and ask for waiver.
*
QUOTE(mokkf82 @ Dec 21 2012, 09:42 AM)
Call them to waive it. Remember to taruh them "kaw Kaw" until they pass it to their Service card deparment. If not they will just tell u it's normal to charge RM300 and u need to use point to waive it. Cause service desk like bully ppl.
*
QUOTE(feralee @ Dec 21 2012, 10:47 AM)
Thanks.
Will do.
If not, just cancel it.
tongue.gif
*
My 2 cents.

If the 2 years AF waiver for new cards is displayed at their website (i didnt check if it is still there), SCB should make it automatic and customer should not even have to make a waiver request.

This post has been edited by Human Nature: Dec 21 2012, 11:07 AM
ftan
post Dec 21 2012, 12:54 PM

Look at all my stars!!
*******
Senior Member
2,532 posts

Joined: Feb 2009
QUOTE(kanethesun @ Dec 21 2012, 10:49 AM)
I just received SMS say my card application was successful.

any idea how long will I get my card?

seems year end, maybe I will get the card next year?

sweat.gif

next year sound so long sweat.gif
*
Mine was about 5 working days.
scpt
post Dec 21 2012, 01:07 PM

Androidian
******
Senior Member
1,239 posts

Joined: Jan 2003
From: PJ/Malacca


QUOTE(scpt @ Dec 20 2012, 03:02 PM)
Anyone under the Smart tag+RM55+15% petrol category got the 15% cash back? My statement shows that for my November spending they only gave me 5% cash back doh.gif doh.gif
*
anyone??

QUOTE(wailup @ Dec 20 2012, 05:54 PM)
have you receive your smart tag? if yes, how they do it?
my card just arrived and activated... wondering how the heck are they going to give me the smart tag.
*
they will courier it to ur billing address in 1-2 months time, I still haven't receive it after 1 month

QUOTE(Human Nature @ Dec 21 2012, 11:06 AM)
My 2 cents.

If the 2 years AF waiver for new cards is displayed at their website (i didnt check if it is still there), SCB should make it automatic and customer should not even have to make a waiver request.
*
Yes it's quite silly of them, when u call up CS, they even have a dedicated channel for fee waiver doh.gif
kanethesun
post Dec 21 2012, 01:21 PM

Regular
******
Senior Member
1,426 posts

Joined: Jan 2005
From: Jln Sg Besi, Taiping


QUOTE(ftan @ Dec 21 2012, 12:54 PM)
Mine was about 5 working days.
*
ohmy.gif
today 1
next Monday 2
next Weds 3
next Thrus 4
next Fri 5

hopefully by next year then biggrin.gif
wailup
post Dec 21 2012, 01:45 PM

Getting Started
**
Junior Member
97 posts

Joined: Jan 2009


QUOTE(scpt @ Dec 21 2012, 01:07 PM)
anyone??
they will courier it to ur billing address in 1-2 months time, I still haven't receive it after 1 month
Yes it's quite silly of them, when u call up CS, they even have a dedicated channel for fee waiver doh.gif
*
1-2 month time.. wow.. that sure takes alot of time..
Darkmage12
post Dec 21 2012, 03:46 PM

shhhhhhhhh come i tell you something hehe
********
All Stars
17,053 posts

Joined: Jan 2003

QUOTE(mokkf82 @ Dec 21 2012, 09:26 AM)
Can't say that's right. Cause I always use it 6 months downpayment for 0% interest.
*
But the interest free installment is only during promotion period right? It's not always on also. SCB no installment plan?
ftan
post Dec 21 2012, 05:41 PM

Look at all my stars!!
*******
Senior Member
2,532 posts

Joined: Feb 2009
QUOTE(kanethesun @ Dec 21 2012, 01:21 PM)
ohmy.gif
today 1
next Monday 2
next Weds 3
next Thrus 4
next Fri 5

hopefully by next year then biggrin.gif
*
Scb sends by pos laju. So need to check on Saturday for your postman. smile.gif
phurple21
post Dec 21 2012, 10:31 PM

New Member
*
Junior Member
30 posts

Joined: Apr 2009
how long after Price Solution get all the documents that you receive sms saying your application is successful? So lousy coz can't get real answer from the customer service.

Dec 13 - applied online (uploaded some documents too), after an hour, say my application passed preliminary approval.
Dec 17 - PS called me to pass other documents (pm)
Dec 18 - PS said ok with the documents, now for further approval and processing.
Dec 19 - called customer service. the lady said wait for 14 working days from online application, in the system it's already under preliminary approval
Dec 20 - tried calling again (trying my luck). the lady said differently from the one i talked to the other day. she said, upon receiving the documents, application is unsuccessful. i told her PS just called and verified with me, and that the customer service who i talked to the other day told me my application ok, just wait for sms. So she said, just wait then or call PS. Frustrated with the customer service of SB sad.gif
ftan
post Dec 21 2012, 10:56 PM

Look at all my stars!!
*******
Senior Member
2,532 posts

Joined: Feb 2009
I got called after 2-3 days just to verify my application coz i applied near weekend already. They didn't ask for any extra documents. I think that same day I got the SMS for approval.
geekfiredog
post Dec 22 2012, 02:11 PM

Getting Started
**
Junior Member
194 posts

Joined: Jul 2009
QUOTE(scpt @ Dec 20 2012, 03:02 PM)
Anyone under the Smart tag+RM55+15% petrol category got the 15% cash back? My statement shows that for my November spending they only gave me 5% cash back doh.gif doh.gif
*
Mine is under the same category, only got RM55 so far, didn't get any petrol rebate for the statement dated Dec 20, and have not gotten the smart tag yet.
phurple21
post Dec 23 2012, 09:48 AM

New Member
*
Junior Member
30 posts

Joined: Apr 2009
now i tried calling them again, they say application stillon process tongue.gif different customer service agent, different answers heheh

123 Pages « < 19 20 21 22 23 > » Top
Topic ClosedOptions
 

Change to:
| Lo-Fi Version
0.0336sec    0.37    6 queries    GZIP Disabled
Time is now: 7th December 2025 - 09:44 AM