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Credit Cards Standard Chartered Bank Credit Cards V2, Let's talk about SCB's credit card here

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adolph
post Aug 14 2013, 10:42 PM

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QUOTE(keith1108 @ Aug 14 2013, 04:12 PM)
02 Aug - Applied for VISA Plat supp card for my mom thru' the supplementary card promotion. Done it online. Since then, never received any call from  Price Solution team or even from the bank for verification purpose.

12 Aug - Received an SMS stated the card is en-route.

13 Aug - I never activate the card yet however, checked via internet banking and found that $300 has been credited into my principal credit card account.

The flow is not following as per what stated in the supplementary card promotion T&C.
The money is credited into the principal cc account instead of the supp cc account. I understand that this has been stated very clearly in the T&C, but to my point of view, it doesn't serve the purpose as what stated in their promotion ads. I don't see it as a way to pamper your loved one but it is more like using your loved one's personal details to get more cash back for yourself.
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Keith1108,

Kindly assist to provide your screenshot, that will be great if include code, substantial amounts, and number of account under standard chartered bank. the code with cashback should be "STP". if not mistaken depend promo code.

This post has been edited by adolph: Aug 14 2013, 10:52 PM
clearcase
post Aug 14 2013, 11:58 PM

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Just want to share with fellow new SCB cardholders on multiple cards payment. Apparently auto-apportionment is not set by default.

CODE

We note your enquiry with regards to Credit Card payment.

Please be advised that you will have to arrange for separate payment.

Alternatively, you may set up payment apportionment if you are a full paymaster.

The payments received will be auto-apportioned to the card accounts based on the following pre-defined order:-

(i)   Minimum amount based on number of days past due;

(ii)  Current minimum amount due on the principal card account;

(iii) Current minimum amount due on the supplementary card account;

(iv)  Current latest billing statement outstanding on the principal card
     account (difference between current outstanding less current minimum
     payment due);

(v)   Current latest billing statement outstanding on the supplementary
     card account;

(vi)  Transactions made to the principal card account not captured in the
     current billing statement;

(vii) Transactions made to the supplementary card account not captured in
     the current billing statement;

(viii) Remaining balances (if any) after 1 to 7 above, the amount will be
     credited to the principal card account.


Please confirm should you still wish to proceed with the request for our further action.

Should you require further assistance, please do not hesitate to contact our customer care hotline at 1-300-888-888 or +603-77118888 if dial in from overseas.

Thank you for banking with Standard Chartered.

adolph
post Aug 15 2013, 01:20 AM

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QUOTE(clearcase @ Aug 14 2013, 11:58 PM)
Just want to share with fellow new SCB cardholders on multiple cards payment. Apparently auto-apportionment is not set by default.


Thank you for banking with Standard Chartered.
[/code]
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clearcase,

In short, payment apportionment can be activate by contact standard chartered staff whether branch or customer services. The derived for payment apportionment will be goes as given from the first to the last number,

1# Overdue amount
2# Minimum payment
3# Segregate payment according to card level from highest to lowest

The disadvantage is you are not allow to paid for your PLC account if minimum payment for PLC account already covered. usually, it need to be fully paid for credit card which include supplementary lines before it cover full payment for PLC account such as balance transfer account. That leave customer will lot of PLC account incur interest as credit card outstanding never end.

This post has been edited by adolph: Aug 15 2013, 01:23 AM
keith1108
post Aug 15 2013, 09:40 AM

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QUOTE(adolph @ Aug 14 2013, 10:42 PM)
Keith1108,

Kindly assist to provide your screenshot, that will be great if include code, substantial amounts, and number of account under standard chartered bank. the code with cashback should be "STP". if not mistaken depend promo code.
*
Tried to post image but it failed in my previous post. You may go to the link below to see the screenshot.

http://db.tt/7PkRA4c6
TSronnie
post Aug 15 2013, 09:46 AM

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QUOTE(keith1108 @ Aug 15 2013, 09:40 AM)
Tried to post image but it failed in my previous post. You may go to the link below to see the screenshot.

http://db.tt/7PkRA4c6
*
Still cannot view sad.gif
Please upload to http://www.postimage.org (FREE)
keith1108
post Aug 15 2013, 10:32 AM

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QUOTE(ronnie @ Aug 15 2013, 09:46 AM)
Still cannot view sad.gif
Please upload to http://www.postimage.org (FREE)
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here you go.

user posted image
TSronnie
post Aug 15 2013, 11:03 AM

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QUOTE(keith1108 @ Aug 15 2013, 10:32 AM)
here you go.

user posted image
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You managed to get the RM450 (Principal+Supp application) + RM300 (Supp application)
Are there two(2) Supplementary cards ?
keith1108
post Aug 15 2013, 11:12 AM

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QUOTE(ronnie @ Aug 15 2013, 11:03 AM)
You managed to get the RM450 (Principal+Supp application) + RM300 (Supp application)
Are there two(2) Supplementary cards ?
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Yes, 2 supp card holders. 1 for my wife and latest one for my mom. Just want to ask whether the $300 CB for supp application can it be transferred to the supp card cc account?
TSronnie
post Aug 15 2013, 11:29 AM

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QUOTE(keith1108 @ Aug 15 2013, 11:12 AM)
Yes, 2 supp card holders. 1 for my wife and latest one for my mom. Just want to ask whether the $300 CB for supp application can it be transferred to the supp card cc account?
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Why you want to transfer ? Just use your Principal card for the free cash smile.gif
junlone
post Aug 15 2013, 02:18 PM

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My translucent so easily get approved doh.gif , i want cancel i want cancel.. Is it just make a call? sad.gif
winner
post Aug 15 2013, 04:26 PM

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QUOTE(adolph @ Aug 13 2013, 10:49 PM)
winner,

The bank relaunch the reward program with a program booster where can accelerated reward up to 5X for the first two month which is April and May 2013 for local spend. Local spend in that period will be given RM1 = 5 points excluded petrol transaction, insurance premium and bill payments.

After that period, it will be given RM1 = 1 reward points.
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I was referring to JustOne Titanium. 1 Choice Point for RM2 spent.
alexwsk
post Aug 15 2013, 05:39 PM

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QUOTE(winner @ Aug 15 2013, 04:26 PM)
I was referring to JustOne Titanium. 1 Choice Point for RM2 spent.
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i wonder am i the last remaining JustOne Titanium holder in lyn sweat.gif
totally no benefits but i still hv autodebit there which I need to switch to other card 1st

This post has been edited by alexwsk: Aug 15 2013, 05:40 PM
king_lover23
post Aug 15 2013, 08:04 PM

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hi... any platinum visa user here? is the annual fee RM250?
rclxub.gif
adolph
post Aug 15 2013, 08:31 PM

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QUOTE(king_lover23 @ Aug 15 2013, 08:04 PM)
hi... any platinum visa user here? is the annual fee RM250?
rclxub.gif
*
king_lover23,

1# Principle Platinum card = RM250
2# Principle Business Platinum = RM300
adolph
post Aug 15 2013, 08:33 PM

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QUOTE(keith1108 @ Aug 15 2013, 11:12 AM)
Yes, 2 supp card holders. 1 for my wife and latest one for my mom. Just want to ask whether the $300 CB for supp application can it be transferred to the supp card cc account?
*
keith1108,

Yes, please contact 24 customer service and request for transfer credit. it will take 3 working day to be transfer.
king_lover23
post Aug 15 2013, 08:41 PM

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QUOTE(adolph @ Aug 15 2013, 08:31 PM)
king_lover23,

1# Principle Platinum card = RM250
2# Principle Business Platinum = RM300
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is it cancel by 3 swipe per year?
adolph
post Aug 15 2013, 09:03 PM

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QUOTE(king_lover23 @ Aug 15 2013, 08:41 PM)
is it cancel by 3 swipe per year?
*
king_lover,

It's not necessary, subject to bank approval if you don't want to use your current point for redeem.
king_lover23
post Aug 15 2013, 09:06 PM

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QUOTE(adolph @ Aug 15 2013, 09:03 PM)
king_lover,

It's not necessary, subject to bank approval if you don't want to use your current point for redeem.
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i see... sweat.gif
but my credit agent just told me so, is he lying?
adolph
post Aug 15 2013, 10:37 PM

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From: Richmond, Oakland hills



QUOTE(king_lover23 @ Aug 15 2013, 09:06 PM)
i see...  sweat.gif
but my credit agent just told me so, is he lying?
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king_lover23,

Maybe he's not. In fact, that is the way to advice customer for previous year. Bank policy always update and change term and condition without any notice other than respective attention party, It almost change every month. A salesman only will be given information on how to achieve target and generate revenue.
Human Nature
post Aug 15 2013, 10:42 PM

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QUOTE(adolph @ Aug 15 2013, 10:37 PM)
king_lover23,

Maybe he's not. In fact, that is the way to advice customer for previous year. Bank policy always update and change term and condition without any notice other than respective attention party, It almost change every month. A salesman only will be given information on how to achieve target and generate revenue.
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Thus, the salesman should not be giving such advice that could be misleading.

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