just a note ... those who have got their new card since Jan 2013 but still couldn't see cash rebate from petrol usage, advisable to call customer service ...

mine have not got any cash rebate (petrol) since Jan so i called 2 days ago ... the customer service can't answer why it was not there and promised to investigate ... yesterday another customer service called and promised to credit Jan & Feb cash rebate in the next 3 working days ...

cheers ...

you r not the only victim. i also like u. however i get all my cash back last week aftert the cs call me.

however, i from sarawak and didnt get smart tag and touch and go. i request for rm 80 rebate. but until today, i havent get it. how should i do? cs don want to consider about it.

I saw in some threads(posted back in 2011) that it is possible to do card cancellation on SCB website, but I couldn't find any link myself. Anyone mind to teach me how to do that? I prefer not to talk to their cs.

http://forum.lowyat.net/topic/1814307/+380

I also received the same email...Look like this is real..lol

Hello guys...I have several questions here that I hope you could help me clarify.

I got my SC card from the Groupon offer, the RM300 cash back.

1) From my understanding, cash back means they practically just give that RM300 to you to spend. Is it that straightforward?
2) Do we get RM50 government tax deducted immediately? If yes, that means the actual value we're getting is RM250, yes?
3) After getting the RM300 cash back (I heard it'll be fully given after 30 days), can we then cancel it the following month/whenever later without any charge?
4) Since I read that the benefits and privileges under SC cards have decreased, I might not want to keep it for that long. Out of curiosity, if I were to cancel it and when there's another cash back promotion later, will I be eligible to reapply?

But all in all, the burning question for me is...why is the bank being so generous to give this much of cash back? Not just SC, I see other banks are doing it too.
What's the catch? They just want people to sign up and hope that half of them have problems managing their spending and end up being tied to them forever or?

Thanks ahead for your help!

1) Yes
2) Yes
3) Yes
4) need to read the Terms and condition of the new promo

yes, somehow they won't be able to tell you why you're not getting cashback and need to escalate to another level - sucks ...

also, they won't reply your email even if you post it from their website - sucks ... on this matter, citibank is excellent, so far they replied every single email that i sent to them thru their website ...

i'm not sure abt smart-tag because my package only includes RM55 cashback (to be offset for RM50 govt tax) + RM100 touch&go ... besides cashback, i screwed them (quite gently though) also about the touch&go - they promised to send it by end of the month ...

if they drag their feet again, i'll probably send them an official letter and cc to Bank Negara ... perhaps you wanna consider this if you think they're cheating you ... just my opinion

cheers ...

Thanks for sharing your experience. I also have not gotten any 15% cash back to date, and the TnG. Will call them up on Monday.

you're welcome ... in actual fact, you don't have to wait till monday ... their customer service works even during sat / sun - just give them a call anytime you like, unless you're busy ...

after my call last week, i noticed they've credited back cash-back from jan - early mar into my account ...

cheers ...

i used the card since JAN
until now i got the 3rd statements already but i have not seen any cash back
called up to sc and ask me to wait 3 working days
terrible service!

same here bro
i just called their CS and was told that they need 3 working days to settle it
they also inform me that the Smart tag will be send this month

omg
i forgot to ask my tng

just submitted my application last week but currently i working for 2 job and both have epf. so what document to submit?

Thanks, Human Nature!

Btw, it seems like SC Visa Platinum doesn't have any rebates on those dining, bills, etc. unlike other banks. Am I right?
If yes, I guess not much reason to keep it after the RM300 cash backs are fully given.

SCB has a different type of offer for dinings. Refer here:
http://www.standardchartered.com.my/privileges/

Yeah, I went there tadi. But too many places are not within Penang...so, not much point. And I don't eat out at restaurants much too =)

Btw, Human Nature and all...do you know if banks will kinda blacklist you if you cancel your credit cards after a few months' time or is it better to keep it eventhough you won't be using it? A friend of mine said that canceling within months will make my 'history' bad over time and suggested that I just keep it for a year or so before doing so (and since I'm not using it, just let it be an emergency card, etc.)
The only trouble is having too many cards at a later time when I apply from other banks. Sorry for asking related questions cuz this didn't cross my mind earlier.

Appreciate your inputs.

Let me reply by an example. I cancelled several SCB cards after holding them for several months and I am not worried about being blacklisted by SCB because there are many other banks. It doesn't affect my application for a new card from another bank (and I believe others too) either. As long as I settle all outstanding balance before due date, then I got nothing to worry about.

its abit sad today SCB agent called my phone to offer me their CC with either 15% cashback for petrol or touch n go. I thought the campaign suppose to ended long time ago.