I really could not stand it anymore!!!Read on if you guys wanna know what happened...
I bought a Coolpix P7100 on 23 December 2012. After a few days, my camera was faced with an overheating issue. The right handgrip heated up like crazy after 5 minutes of usage. So I went down to Nikon Centre KL on 27 December and requested for a one-to-one exchange, since the problem occurred less than a week after purchase, and I need the camera urgently because I will be returning to Singapore on 31 December. The service personnel declined my request (as expected) with usual reasons of a lengthy exchange process and plenty of paperwork. OK, fine. So I sent in the camera for repair and I personally requested the service personnel to expedite repairs. Thankfully, my unit came back on 29 December.
Now another problem pops up. This time, it happens to be the flash taking forever to charge. The last time I tried to take a photo with the flash raised, it took me half a minute just to charge up the flash! And to my surprise, the flash did not fire after that. So now with me back in Singapore, what am I supposed to do with the camera? I do not expect myself to return to Malaysia for a few days just to get the camera fixed up.
This is really getting ridiculous. What is this?? Two problems occurring within a couple of weeks of purchasing a brand new camera! Is Nikon Malaysia trying to give me its very own version of a surprise Christmas present? So what's next? A lens that refuses to lock focus? Or a shutter button that would not capture images?
Who knows what sort of problem might pop up next? If I am in Malaysia, I do not mind travelling to Nikon service centre everyday. But I am not.
Anyone of you guys faced this kind of problem before with your cameras? What did you do? Is requesting for an exchange too much for the first case? Now I am trying to request for exchange again. Let's see what will be their reply.
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DAMN IT!!!!!!!!!!!!!!!!!!!!!!
The last time I went to SG the prices of cameras are slightly cheaper than over here. So how come you bought your camera here when you are based in SG? I have to say it is not a very wise decision on your part. For one to one exchange the practice in Malaysia is you have to bring it back to the shop of your purchase, if you bring it to the distributor the all they will do is solve/repair the unit for you, which then gave you another unique problem. Sorry you had a bad experience here in Malaysia but I guess your problem is unique. Maybe the shop sold you a refurbish unit or gave you a grade A like original battery, I personally never trusted any shop in The Mines shopping center cause the business there is slow and I do believe shops will try all sorts of tricks to increase their profit. Better to shop in the more popular shopping centers. Just my 2 cents.
Guys if you aver go to Hong Kong make sure you have a look into the cameras and lenses there. it like really cheap compared to the ones sold in Malaysia. also better selection than Malaysia especially the 2nd hand ones.