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 iPad dead pixel, Does it cover under warranty?

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TSasamalikum
post Nov 3 2012, 11:03 PM, updated 14y ago

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Just wondering what's the apple warranty policy for dead pixel?
1)I came reading across they will only accept it if dead pixel is over 5. Can someone verify?
2)what if we check on the spot of purchase and if we found <5 dead pixel, can we still demand an exchange?
VoltGadget
post Nov 3 2012, 11:33 PM

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If US should be no problem.
But I dont think Malaysia will change for you, probabbly ask you to wait for warranty.
zeone
post Nov 4 2012, 07:08 AM

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Can only claim under warranty...
Dun think got 1 for 1 replacement in Msia...doh.gif
bosco1314
post Nov 4 2012, 05:49 PM

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QUOTE(zeone @ Nov 4 2012, 07:08 AM)
Can only claim under warranty...
Dun think got 1 for 1 replacement in Msia...doh.gif
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even claim also , 1 to 1 exchange i think , just refurbishment unit they likely replace for u ,
zeone
post Nov 4 2012, 08:02 PM

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QUOTE(bosco1314 @ Nov 4 2012, 05:49 PM)
even claim also , 1 to 1 exchange i think , just refurbishment unit they likely replace for u ,
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Yup, mostly wld b refurbished sets. Lots in stock wan!
Unless a newly introduced model...no used sets yet... tongue.gif
tutuyao
post Nov 6 2012, 04:36 PM

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eh no, i bought it at senheng sri petaling. After I made payment, I check on the spot and i found 1 dead pixel and they agreed to exchange another seal set for me! biggrin.gif
FishnChipx
post Nov 6 2012, 05:01 PM

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i tot they need to have few dead pixel like 3 spot or 5 spot only can change ?
bosco1314
post Nov 6 2012, 05:46 PM

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QUOTE(tutuyao @ Nov 6 2012, 04:36 PM)
eh no, i bought it at senheng sri petaling. After I made payment, I check on the spot and i found 1 dead pixel and they agreed to exchange another seal set for me! biggrin.gif
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luckily u check on the spot, if not , troublesome claim for warranty I think
KannaSai1
post Nov 8 2012, 09:02 AM

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QUOTE(bosco1314 @ Nov 4 2012, 05:49 PM)
even claim also , 1 to 1 exchange i think , just refurbishment unit they likely replace for u ,
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yup.

even korean oso wont get a brand new . i think only 2 countries will get a new from exchange. forgotten which countries d.
bosco1314
post Nov 8 2012, 12:53 PM

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QUOTE(KannaSai1 @ Nov 8 2012, 09:02 AM)
yup.

even korean oso wont get a brand new . i think only 2 countries will get a new from exchange. forgotten which countries d.
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Such biase ?only two country got new?
KannaSai1
post Nov 8 2012, 02:03 PM

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QUOTE(bosco1314 @ Nov 8 2012, 12:53 PM)
Such biase ?only two country got new?
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yalo. that y korean boycott.
bosco1314
post Nov 8 2012, 06:12 PM

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QUOTE(KannaSai1 @ Nov 8 2012, 02:03 PM)
yalo. that y korean boycott.
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lol.i thought korean boycott it is their number 1 competitor APPLE
TSasamalikum
post Nov 8 2012, 08:19 PM

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QUOTE(tutuyao @ Nov 6 2012, 04:36 PM)
eh no, i bought it at senheng sri petaling. After I made payment, I check on the spot and i found 1 dead pixel and they agreed to exchange another seal set for me! biggrin.gif
*
will buy my upcoming ipad with retina display at senheng and definitely will open and check on spot. thanks for your input.
tutuyao
post Nov 8 2012, 11:44 PM

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QUOTE(asamalikum @ Nov 8 2012, 08:19 PM)
will buy my upcoming ipad with retina display at senheng and definitely will open and check on spot. thanks for your input.
*
ops another tips, register as sen heng member, cost u only Rm12, then only u purchase the ipad with the membership card, which you'll get it after u paid the RM12, then you'll have additional 1 year warranty covered by sen heng. smile.gif
bosco1314
post Nov 9 2012, 01:52 AM

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QUOTE(tutuyao @ Nov 8 2012, 11:44 PM)
ops another tips, register as sen heng member, cost u only Rm12, then only u purchase the ipad with the membership card, which you'll get it after u paid the RM12, then you'll have additional 1 year warranty covered by sen heng.  smile.gif
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Oh so good RM 12 get another 1 year warranty
Ivan113
post Nov 9 2012, 03:51 AM

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my ipad2 sometimes will got 1 dead pixel, sometimes appear sometimes it dont, google for how to remove dead pixel, some can be remove by apply light pressure and rub it with cloth coz the liquid at the screen is not evenly spread, or something like that, just go google
KannaSai1
post Nov 10 2012, 02:07 AM

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QUOTE(bosco1314 @ Nov 8 2012, 06:12 PM)
lol.i thought korean boycott it is their number 1 competitor APPLE
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apple honour the service to their competitor country. lol

 

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