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iPad dead pixel, Does it cover under warranty?
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TSasamalikum
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Nov 3 2012, 11:03 PM, updated 14y ago
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Just wondering what's the apple warranty policy for dead pixel? 1)I came reading across they will only accept it if dead pixel is over 5. Can someone verify? 2)what if we check on the spot of purchase and if we found <5 dead pixel, can we still demand an exchange?
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VoltGadget
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Nov 3 2012, 11:33 PM
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Getting Started

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If US should be no problem. But I dont think Malaysia will change for you, probabbly ask you to wait for warranty.
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zeone
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Nov 4 2012, 07:08 AM
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Can only claim under warranty... Dun think got 1 for 1 replacement in Msia...
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bosco1314
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Nov 4 2012, 05:49 PM
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QUOTE(zeone @ Nov 4 2012, 07:08 AM) Can only claim under warranty... Dun think got 1 for 1 replacement in Msia...  even claim also , 1 to 1 exchange i think , just refurbishment unit they likely replace for u ,
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zeone
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Nov 4 2012, 08:02 PM
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QUOTE(bosco1314 @ Nov 4 2012, 05:49 PM) even claim also , 1 to 1 exchange i think , just refurbishment unit they likely replace for u , Yup, mostly wld b refurbished sets. Lots in stock wan! Unless a newly introduced model...no used sets yet...
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tutuyao
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Nov 6 2012, 04:36 PM
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eh no, i bought it at senheng sri petaling. After I made payment, I check on the spot and i found 1 dead pixel and they agreed to exchange another seal set for me!
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FishnChipx
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Nov 6 2012, 05:01 PM
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i tot they need to have few dead pixel like 3 spot or 5 spot only can change ?
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bosco1314
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Nov 6 2012, 05:46 PM
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QUOTE(tutuyao @ Nov 6 2012, 04:36 PM) eh no, i bought it at senheng sri petaling. After I made payment, I check on the spot and i found 1 dead pixel and they agreed to exchange another seal set for me!  luckily u check on the spot, if not , troublesome claim for warranty I think
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KannaSai1
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Nov 8 2012, 09:02 AM
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QUOTE(bosco1314 @ Nov 4 2012, 05:49 PM) even claim also , 1 to 1 exchange i think , just refurbishment unit they likely replace for u , yup. even korean oso wont get a brand new . i think only 2 countries will get a new from exchange. forgotten which countries d.
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bosco1314
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Nov 8 2012, 12:53 PM
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QUOTE(KannaSai1 @ Nov 8 2012, 09:02 AM) yup. even korean oso wont get a brand new . i think only 2 countries will get a new from exchange. forgotten which countries d. Such biase ?only two country got new?
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KannaSai1
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Nov 8 2012, 02:03 PM
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QUOTE(bosco1314 @ Nov 8 2012, 12:53 PM) Such biase ?only two country got new? yalo. that y korean boycott.
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bosco1314
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Nov 8 2012, 06:12 PM
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QUOTE(KannaSai1 @ Nov 8 2012, 02:03 PM) yalo. that y korean boycott. lol.i thought korean boycott it is their number 1 competitor APPLE
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TSasamalikum
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Nov 8 2012, 08:19 PM
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QUOTE(tutuyao @ Nov 6 2012, 04:36 PM) eh no, i bought it at senheng sri petaling. After I made payment, I check on the spot and i found 1 dead pixel and they agreed to exchange another seal set for me!  will buy my upcoming ipad with retina display at senheng and definitely will open and check on spot. thanks for your input.
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tutuyao
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Nov 8 2012, 11:44 PM
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QUOTE(asamalikum @ Nov 8 2012, 08:19 PM) will buy my upcoming ipad with retina display at senheng and definitely will open and check on spot. thanks for your input. ops another tips, register as sen heng member, cost u only Rm12, then only u purchase the ipad with the membership card, which you'll get it after u paid the RM12, then you'll have additional 1 year warranty covered by sen heng.
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bosco1314
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Nov 9 2012, 01:52 AM
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QUOTE(tutuyao @ Nov 8 2012, 11:44 PM) ops another tips, register as sen heng member, cost u only Rm12, then only u purchase the ipad with the membership card, which you'll get it after u paid the RM12, then you'll have additional 1 year warranty covered by sen heng.  Oh so good RM 12 get another 1 year warranty
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Ivan113
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Nov 9 2012, 03:51 AM
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my ipad2 sometimes will got 1 dead pixel, sometimes appear sometimes it dont, google for how to remove dead pixel, some can be remove by apply light pressure and rub it with cloth coz the liquid at the screen is not evenly spread, or something like that, just go google
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KannaSai1
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Nov 10 2012, 02:07 AM
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QUOTE(bosco1314 @ Nov 8 2012, 06:12 PM) lol.i thought korean boycott it is their number 1 competitor APPLE apple honour the service to their competitor country. lol
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