Hi guys, just want to share my experience.

First issue:

I bought the Panasonic 1.5 inverter from Ken in March 2018. Everything works fine except there is a weird sound occasionally. Whenever the weird sound occurred, I can feel the vibration on the left-hand side of the blower. It did not bother me too much in the beginning. The sounds are similar to this (https://www.youtube.com/watch?v=3zLRIGdS1IU).

However, it got worse over time and I am able to reproduce this issue pretty consistently. I did some research online and found that it may be the bearing of the air-cond blower (the round cylinder thingy). Usually, by applying some grease on the bearing will fix this problem. But, since it is still under warranty and I'm not professional, I gave Ken a call.

Ken told me that this is still under warranty and asked for more details like the serial number, address and etc. He will forward the information to Panasonic for me. I also send him a short video that I took. Hopefully, this can be fixed ASAP.

I will update again once this issue is resolved.

Second issue:

While checking the air-cond, I found that the top part of the cooling coil (screenshot attachment) is damaged. In total, there are 3 holes like that and I am not sure why. I will check with Panasonic when I see them.

This post has been edited by chimlik: Jun 30 2018, 03:54 PM


Attached thumbnail(s)

Update: It is not resolved yet. I am still waiting for a call from Panasonic. However, I kinda got used to the sounds and the vibration seems occurring less often now (maybe 20% of the time). I will leave it like this for the time being if nobody came and fixed it (I will update again if they fixed it).




[RESOLVED] Big thank you to Ken, he came with the worker and inspected the unit. Unfortunately, the problem is not reproducible and everything looks perfectly fine after we opened up the air-conditioner (they also help to clean the blower ). We had concluded this is a defect with unknown root cause at the moment. AFAIK, this problem seems very rare and I am the first customer who reported this issue to him. Ken advised to report this to him when it occurred again and he will help to escalate this to Panasonic.

Overall, I am happy with this air-conditioner and the after-sales service.

This post has been edited by chimlik: Aug 19 2018, 03:37 PM

Hi, do you provide installation service only?

I have 2 unit 1.0HP and 1 unit 1.5HP to install at my condo.

Can quote me the price?

Hi, do you repair Samsung Inverter AC?

Indoor unit all okay, outdoor unit, just the fan spinning, the compressor dead silent.

PM me

Is Ken still in business?

Yup...

KEN - 012 302 1778

www.mudah.my/d-trade-


Thank you

any recommended servicing AC in Ipoh?

Bermula 01.01.2019, MRACS akan berkongsi dengan semua pelanggan mengenai harga terkini pemasangan Penyaman Udara agar memudahkan urusan juruteknik dan pengusaha perkhidmatan merujuk kepada harga terkini :

1.0 hp RM 240.00
1.5 hp RM 270.00
2.0 hp RM 340.00
2.5 hp RM 390.00
3.0 hp RM 500.00
3.5 hp RM 550.00
4.0 hp RM 600.00

NOTA
~harga di atas untuk copper 2 pair tidak melebihi 10kaki disediakan percuma, dan power signal indoor to outdoor dan power point yg disediakan sahaja utk tapping.

~penambahan panjang copper 2 pair, drain pipe, wire signal, insolution, dikenakan 1 kaki : RM14.00

Dan jika aircond unit inverter 1 kaki RM 15.50 dikenakan. Disebabkan copper lebih tebal dan insolution juga kena tebal.

Penambahan point dari DB ke unit RM160 termasuk 20A switches with indicator light.

Pastikan anda mendapat Juruteknik dan Syarikat yang bertauliah untuk memastikan anda berpuashati dengan perkhidmatan yang disediakan.

do you have CS-S10TKH & CU-S10TKH ?
if yes, how much price including installation ?

Hi,
What price do you offer for YWM25L York Model (for new or 2nd hand) , does it made from malaysia or china? tq

This seller still active? Tried to access their website can't load

How much your service price for normal 1.5hp air-cond?

www.mudah.my/d-trade-

now we concentrate on used air conds ...

and as of today... 20th May 2019.. Another round of price increase for brand NEW air conds (3%-5%) , effective today ..


Further price increase is expected ... as the Ringgit is supposed to slump to RM 4.50 vs USD 1 Dollar .. by June this year


For the coming Economic situation for Malaysia and the World.. Recession is coming .. sooner than expected.. Brace for the Impact and Good Luck !

RM 150 - Full Set Chemical Clean

TQ

Hi Ken, can you pm me how much you would take for 2nd price for a YORK 2 HP AirCon? No problems and in good working condition. Want to upgrade to Panasonic Non Inverter.

hey Ken,

Please PM for the following:

2.0hp x 1
1.0hp x 5

Standard aircon will do..it doesnt have to be inverter