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> Complaint against sepah98 - 500GB HDD 2.5" WD, Long Delay & Dishonest about Warranty

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sanderz
post Nov 20 2012, 06:40 PM

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QUOTE(amikid @ Oct 31 2012, 07:52 PM)
Forumer you are complaining against: sepah98

Item being bought: Western Digital Scorpio Blue 2.5 inch 500GB

Original thread link: [WTS] New Western Digital 2.5" SATA HDD, scorpio blue 500GB-RM150 only!! (HDD)

Date of transaction: 11/10/2012

Details of the complaint :

Saya beli hdd ni dari dia:

Item 4
Item(s):Western Digital Scorpio Blue 2.5 inch 500GB
Price:RM150 free postage

Dia janji akan bagi hdd yg ada 2 tahun warranty dari western digital. Tapi bila sampai kat saya hdd tu cuma ada 9 hari warranty apabila saya check kat Warranty Check for End User

Lepas tu saya check hdd ni dgn software Harddisk Sentinel, HD Tune - Health dan HD Tune - Error Scan mmg hdd ni rosak.

Lepas tu sy bagitau dia harddisk ni rosak, dia bagi alamat utk hantar warranty, kemudian saya hantar guna poslaju ke alamat yg diberi... tapi tak sampai2, lepas tu dia kata supplier dia tak tau nak buat apa?

Dah tak larat menunggu dah ni. Boleh baca dialog penuh antara saya dan sepah98 kat sini:
[File ni agak besar = 1.5MB]

[attachmentid=3130749]
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So... Nearly a month already, problem settled?

Added on November 20, 2012, 6:44 pm
QUOTE(sepah98 @ Nov 19 2012, 09:28 PM)
I want to continue this shop for this year only.. The next year I want to concentrate to my study...
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How can I say...? Luckily I didn't deal with you? If la, you give people a bad / faulty product, and you can give your customer a replacement or refund ASAP, you will be starting to build your reputation, treat customer as your "boss" ok.? If the buyer FFK you, that means is the "boss" problem la, report to the dispute section if your "boss" fool you around. But now, it's your problem.

This post has been edited by sanderz: Nov 20 2012, 06:44 PM
sanderz
post Nov 21 2012, 02:32 PM

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QUOTE(sepah98 @ Nov 21 2012, 12:39 PM)
YES!! i can't do multitasking job in certain time.. only in exam.. but other,i can handle it...
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Bro, just settled it la. Give him replacement or what. Done it already?
sanderz
post Nov 21 2012, 06:50 PM

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QUOTE(sepah98 @ Nov 21 2012, 06:47 PM)
the buyer didn't want close this thread... cry.gif  cry.gif  cry.gif
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Firstly, is the problem solved?? Changed another *working good HDD for him?
sanderz
post Nov 21 2012, 07:17 PM

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QUOTE(sepah98 @ Nov 21 2012, 07:13 PM)
NEW item has arrive more than a week.. blush.gif
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So you sent to him already lar?

Added on November 21, 2012, 7:20 pm
QUOTE(sepah98 @ Nov 21 2012, 07:13 PM)
NEW item has arrive more than a week.. blush.gif
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And bro, learn from this seller.

https://forum.lowyat.net/index.php?showtopi...35224&hl=wd+red

This post has been edited by sanderz: Nov 21 2012, 07:20 PM
sanderz
post Nov 21 2012, 08:13 PM

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QUOTE(sepah98 @ Nov 21 2012, 07:58 PM)
ya..
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Oh he say this: Sambungannya pada: 22/11/2012 malam.

Let see 2molo. smile.gif

Added on November 23, 2012, 6:57 pm
QUOTE(amikid @ Oct 31 2012, 07:52 PM)
Forumer you are complaining against: sepah98

Item being bought: Western Digital Scorpio Blue 2.5 inch 500GB

Original thread link: [WTS] New Western Digital 2.5" SATA HDD, scorpio blue 500GB-RM150 only!! (HDD)

Date of transaction: 11/10/2012

Details of the complaint:

Complaint against sepah98 - 500GB HDD 2.5" WD:

Masa nak beli sepah98 bagitau harddisk ni ada 2 tahun warranty drpd Western Digital, tapi bila dah beli terima pulak hdd rectified rosak yg hanya tinggal 9 hari warranty drpd Western Digital! Lepas tu saya hantar balik kat supplier dia. Masa ni supplier dia kata warranty mereka sendiri bagi punya selama 2 tahun, bukan warranty drpd Western Digital. Saya cuba minta refund kat supplier tu, tapi mereka tak buat refund, mereka hanya buat warranty 2 tahun saja. Saya terima dgn paksa rela sajalah waktu ni. Kalau nak minta refund, kena minta kat sepah98 kata supplier tu. Supplier tu ada kata sepah98 ni cuma reseller mereka (mungkin reseller yg sangat rapat kut). Saya ni dah malas nak berhubung dengan sepah98 lagi, jadi saya biar je lah...

Sebab moderator minta saya selesaikan kes ni juga jadi saya sambung balik...

Ikuti kisah sebelum ini + sambungan terkini di sini:
[File ni agak besar = 1.8MB]

[attachmentid=3169812]

Kisah Sebelum Ini: Macam nak lepas tangan je..
» Click to show Spoiler - click again to hide... «

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Well he is blacklist in my mind now.

This post has been edited by sanderz: Nov 23 2012, 06:57 PM
sanderz
post Nov 25 2012, 08:53 PM

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QUOTE(sepah98 @ Nov 25 2012, 07:56 PM)
ok fine..!!

Added on November 25, 2012, 8:02 pmand satu lagi,where is stated it takes from acer laptop?? show me!!
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So what is this actually? I still not clear about how you deal with the problem. Are you replacing him a used HDD again?
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