Hello sifus, I just went to Maybank CDM to bank-in cash to my account. And it came out with a receipt, saying cash jammed, contact bank..

The person that's taking out the cash, those securiforce are there, but they said they can't open it to remove the cash, need call bank. Just called, they told me minimum need 3 working days. However, on the receipt no transaction ID no nothing, so what do you guys think? Anyone experienced before?

i know ill get back.. just that its a very much hassle process... saturday bank not open, sunday also..

thing i dont understand is, those securicor company could have opened it, and gimme back the cash.. i went back an hour later, they already fix it, machine is running fine, ppl using it... why wanna make my life difficult =.=

i deposited quite an amount to clear my credit card bills.. and now, need to be hold back for dont know how many days someore

I have already called the support line and lodged a report. I asked if there is a need to lodge a report physically at the branch, they told me no.

Back to the security guy, he could have opened the box, as in the compartment which we put our cash into and give it back to me. Cos I'm pretty sure the cash got stuck during the machine is counting the notes.

Before my turn, they actually already cleared off the boxes of cash, so its basically empty. Im just afraid they open up the box and take my cash and pocket it themselves. Cos they did open it to fix it after that. They told me they cant pass me the cash as I have to lodge a report.

Only worry is, half way counting, machine jam. How will the machine get to record how many pieces of note I actually put in?