I'm very happy during hari raya festival purchase at Urbanez Fotile cooking hood& gas hob able enjoy 10year warranty for gas hob temper glass&7 year extend warranty for the cooking hood motor and the free gift.My shipment have delay,thank you Mr.Gavin to assist and liase with fotile logistics team keep updated me for the shipment,he is a responsibility seller,i will recommend my friends purchase at Urbanez,price cheaper compare with other retailers shop and good customer service after sale.