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 Are these counterfeits?, Are they selling fake UrbanDecay Naked2

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lykanonymous
post Dec 12 2012, 11:25 PM

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I also bought Naked 2 from JLS and didn't yet receive my order. the delivery period starts on Dec.4-11. and now its already Dec 12! I emailed them and they said stock was running out and they will deliver before Dec.31. geeze! why would they set a date on when to deliver and they will extend it. by the way I purchased it from hulala on Nov.3 and I think I'm one of those who purchase early and how come they say it was out of stock!!. mad.gif and they had the nerve to extend it, cause I believe the deal was ON like 2 weeks after I purchase. vmad.gif and Hulala is not helpful also, automatic response whenever I email them. If they can't give it to me on time and If its countefeits, I JUST WANT MY MONEY BACK!!

This post has been edited by lykanonymous: Dec 12 2012, 11:26 PM
lykanonymous
post Dec 21 2012, 09:48 PM

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QUOTE(intuitable @ Dec 21 2012, 08:08 PM)
i have received mine today. the moment i open the packaging, i knew right away dat it is fake! dented cover and some lousy mirror. sigh... straight away i searched on how to check counterfeit naked 2 and dat is when i saw this thread.

later after i read all the comments, i emailed streetdeal.my and the merchant to make the complaint. i have been patiently wait for the product for a month when they actually promised to deliver them within 7 to 15 working days. each time i email the merchant, he/she keeps on saying that the product is out of stock and only arrived early this week.

1 hour after i emailed the merchant, they called but i couldn't answer. later i email again and they said that they're sorry for not telling me that it is actually a copy product of urban decay. they said they already told streetdeal and to the other customers earlier that the product is actually a copy product. i wuz like ' wut d heck..!! how could u tell me that?!! there is no such thing as 'copy product'..!!!'
i did tell them that i already emailed streetdeal again and again and also lodge a claim to tribunal of consumer claims and to urban decay cosmetics. at one point, i also asked them to understand our situation as customers when we feel cheated as we have been patienty wait for quite some time just to finally received a fake urban decay product.
later they replied that they will call streetdeal and asked for full refund. (which i am not sure whether is it streetdeal or the merchant whos supposed to make the refund) they also promised to deliver me one stainless steel mickey mug from korea for me as a compensation for waiting so long and for the misunderstanding.
i guess i shall wait whether will either the merchant or streetdeal.my really going to take the responsibility. will update once i get my refund.
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is your Product from JLS Marketing also?.
lykanonymous
post Dec 27 2012, 10:20 PM

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I just got the Naked2 that I bought at Hulala from Jls Marketing. and its 100% fake!. but don't worry about me coz i got a refund at hulala,not cash refund but they put it in My Affiliate.

 

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