I just wanted to share my experience with all of you here.
Firstly, I didn't know that these dealsites sell fake products so i had no qualms when I bought the Benefit - Finding Mr. Bright set from Milkadeal. The merchant was Greatcosmetics (Dande Trading). I bought the deal in October and received the makeup set in November. As soon as I opened the package I knew without a doubt that it was a counterfeit product.
Later that night I sent a polite email to Milkadeal. In summary I informed them that the product is counterfeit and how they should check that the merchants selling the product are credible. I also requested that they make a refund. I cc-ed the merchant in this email. I wrote a separate email to the merchant which was not so polite In summary I told them that I'm not stupid and know the product is counterfeit. I also told them that I will be lodging a complaint to KPDNKK. I also cc-ed Milkadeal in this not so polite email.
The next day I received an email from Milkadeal asking me to provide proof i.e. pictures of the product and why I believe to to be fake. I did a little bit of research on how to spot the difference between authentic and counterfeit makeup and found this thread, and realized I wasn't the only one being cheated. Sob sob.
Anyhow, I provided my evidence (photos of the counterfeit product to Milkadeal and a few sites on how to spot the diffrence) and a few days later they said they'll refund me by giving me store credit. Of course I was not happy with that and requested that they refund me real money. Haha. They agreed and about 2 weeks later I received a Payment Advice from HSBC that they have wired the money to my a/c.
Success!!!
I hope all of you will receive your refund although a lot of you here bought the Naked 2 palette and not from Milkadeal. Don't give up girls!
Are these counterfeits?, Are they selling fake UrbanDecay Naked2