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Streamyx Streamyx 4Mbps Club V5

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ladyxixi
post Apr 23 2014, 10:42 PM

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I have 4Mbps package, i check the pingtest everytime i gaming and the results is 160-250, packet lose 2%-20%. why is it happening to me?
blacktubi
post Apr 23 2014, 10:45 PM

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QUOTE(ladyxixi @ Apr 23 2014, 10:42 PM)
I have 4Mbps package, i check the pingtest everytime i gaming and the results is 160-250, packet lose 2%-20%. why is it happening to me?
*
Dont ping international server

Try ping lowyat.net , it should be around 20-40ms
ladyxixi
post Apr 23 2014, 10:55 PM

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yea, but inside the game is still around 160-250+
nymerine
post Apr 24 2014, 07:59 AM

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QUOTE(ladyxixi @ Apr 23 2014, 10:55 PM)
yea, but inside the game is still around 160-250+
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Where is this game based? 220+/-ms is considered good for a US based game server.
AmpBuster
post Apr 24 2014, 10:40 AM

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QUOTE(fuadfadz @ Apr 19 2014, 03:39 PM)
My adsl port is 2048/512. Can upgrade to 2mbps? Now on 1mbps
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You have to contact TM to find out. My modem also syncs at 2048/512 but I can only subscribe to 1 mbps because of "no infrastructure to support".
ladyxixi
post Apr 24 2014, 02:21 PM

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QUOTE(nymerine @ Apr 24 2014, 07:59 AM)
Where is this game based? 220+/-ms is considered good for a US based game server.
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the game based is SEA of course.

nymerine
post Apr 24 2014, 06:21 PM

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QUOTE(ladyxixi @ Apr 24 2014, 02:21 PM)
the game based is SEA of course.
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Exact location of the game server? Or what game is it?
dannychen
post Apr 24 2014, 10:20 PM

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QUOTE(fuadfadz @ Apr 19 2014, 03:39 PM)
My adsl port is 2048/512. Can upgrade to 2mbps? Now on 1mbps
*
you may try to upgrade it here
BugFace
post Apr 24 2014, 11:42 PM

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I am curious those of us who subscribed to streamyx 4mb sometime ago do we get to enjoy free TM Wifi too?
nymerine
post Apr 25 2014, 07:48 AM

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QUOTE(BugFace @ Apr 24 2014, 11:42 PM)
I am curious those of us who subscribed to streamyx 4mb sometime ago do we get to enjoy free TM Wifi too?
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Yes, login with your streamyx ID and streamyx password, call 100 if your WiFi ID didn't work, it requires reset sometimes.
qwertyuioped
post Apr 25 2014, 08:38 AM

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anyone having sudden slow down ? cant even get 1Mbit now. sad.gif
GameSky
post Apr 25 2014, 08:42 AM

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QUOTE(nymerine @ Apr 25 2014, 07:48 AM)
Yes, login with your streamyx ID and streamyx password, call 100 if your WiFi ID didn't work, it requires reset sometimes.
*
for my case last time it's different, login with your streamyx username, but password is another one default password...
nymerine
post Apr 25 2014, 08:51 AM

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QUOTE(qwertyuioped @ Apr 25 2014, 08:38 AM)
anyone having sudden slow down ? cant even get 1Mbit now. sad.gif
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Nope, totally fine, call 100 to ask what's up.

QUOTE(GameSky @ Apr 25 2014, 08:42 AM)
for my case last time it's different, login with your streamyx username, but password is another one default password...
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Yeah, that's why need to call 100 if it doesn't work.
BugFace
post Apr 25 2014, 09:57 AM

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QUOTE(nymerine @ Apr 25 2014, 07:48 AM)
Yes, login with your streamyx ID and streamyx password, call 100 if your WiFi ID didn't work, it requires reset sometimes.
*
Thanks for the info. I actually did called 100 previously but somebody who sounds suspiciously like foreigner(?) told me my streamyx id and pass would work but it didn't. When I tried login tmbill.tm.net.my/SelfCare/Maintenance/selfcareChangePasswordTMWifi.jsp it says Sorry! You don’t have any TM WiFi Account.
ladyxixi
post Apr 25 2014, 11:51 AM

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QUOTE(nymerine @ Apr 24 2014, 06:21 PM)
Exact location of the game server? Or what game is it?
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let say dota 2
BugFace
post Apr 25 2014, 04:33 PM

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I cannot login to TM Wifi get Invalid ID/Password

Call 100, waited sometime got CS, who after checking see if I use my username@streamyx pass then says I should be able to login, then not sure what to do. I ask him to reset he claims cannot reset. I ask him to write case report, waited couple mins claims cannot write report ask I speak with Product and Services as he isn't sure bla bla bla transfer me to Product and services waited another 10-15mins with "all our lines CS are busy" or something decided to hang up.

Received email from TM: ...please be informed that promotion of FREE TM WIFI id if customer register after Septermber 2010. Upon checking in our system, we found that you subcribe the package on early 2010. Thus, please be advise to migrate the package at the nearest TMpoint to get FREE TM WIFI id.

What the hell is migrate? Resubscribe to new contract along with technician comes over? Bullshit!

This post has been edited by BugFace: Apr 25 2014, 04:34 PM
quikstep
post Apr 25 2014, 11:01 PM

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i thought all they have to do was just reconfig my port from 2mb -> 4mb. Of course my profile should now also be config'ed to 4mb. So I told the guy just to drop the free router as I was intending to use my existing ASUS.

no, it was not as simple. after 3 days, my downstream still 2mb. he'll have to come tomorrow.
nymerine
post Apr 26 2014, 10:05 AM

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QUOTE(ladyxixi @ Apr 25 2014, 11:51 AM)
let say dota 2
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Probably Dota2 server itself, it has been known for awhile. The only issue I had with my SG server only during night time, only sometimes where latency spiked to 100ms for couple hours.

QUOTE(BugFace @ Apr 25 2014, 04:33 PM)
I cannot login to TM Wifi get Invalid ID/Password

Call 100, waited sometime got CS, who after checking see if I use my username@streamyx pass then says I should be able to login, then not sure what to do. I ask him to reset he claims cannot reset. I ask him to write case report, waited couple mins claims cannot write report ask I speak with Product and Services as he isn't sure bla bla bla transfer me to Product and services waited another 10-15mins with "all our lines CS are busy" or something decided to hang up.

Received email from TM: ...please be informed that promotion of FREE TM WIFI id if customer register after Septermber 2010. Upon checking in our system, we found that you subcribe the package on early 2010. Thus, please be advise to migrate the package at the nearest TMpoint to get FREE TM WIFI id.

What the hell is migrate? Resubscribe to new contract along with technician comes over? Bullshit!
*
Doubt it, you can go ask them and choose if you want to or not.
blacktubi
post Apr 26 2014, 11:38 AM

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QUOTE(BugFace @ Apr 25 2014, 04:33 PM)
I cannot login to TM Wifi get Invalid ID/Password

Call 100, waited sometime got CS, who after checking see if I use my username@streamyx pass then says I should be able to login, then not sure what to do. I ask him to reset he claims cannot reset. I ask him to write case report, waited couple mins claims cannot write report ask I speak with Product and Services as he isn't sure bla bla bla transfer me to Product and services waited another 10-15mins with "all our lines CS are busy" or something decided to hang up.

Received email from TM: ...please be informed that promotion of FREE TM WIFI id if customer register after Septermber 2010. Upon checking in our system, we found that you subcribe the package on early 2010. Thus, please be advise to migrate the package at the nearest TMpoint to get FREE TM WIFI id.

What the hell is migrate? Resubscribe to new contract along with technician comes over? Bullshit!
*
Yeah, old plan don't come with TM Wifi.

I don't think any technician will come over. As for the contract stuff. You better ask them.
BugFace
post Apr 26 2014, 05:58 PM

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QUOTE(blacktubi @ Apr 26 2014, 11:38 AM)
Yeah, old plan don't come with TM Wifi.

I don't think any technician will come over. As for the contract stuff. You better ask them.
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Last time I changed between 2 different 4mb plan (newer one was cheaper) I had to be under new contract then make appointment & wait for technician to come over then he doesn't show up I had to waste my time reschedule and even forced 100 to give me their technician's phone to personally call him. I rather not waste time for this again.

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