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 GoDaddy & Exabytes Hosting - What's the difference

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TScontestchris
post Oct 1 2012, 10:46 PM, updated 14y ago

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Ok, so I'm looking to start a forum site...and I need a web hosting service.

I had a look at Exabytes and their rates are expensive....almost RM500 for a year for what I'm looking to do. Where else, GoDaddy.com shows it as about US$5/month (and with unlimited bandwith).

Is there any reason Exabytes so expensive? Is GoDaddy reliable? Which (honestly) do you think I should choose?

Thanks!
idealhometech
post Oct 1 2012, 11:03 PM

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QUOTE(contestchris @ Oct 1 2012, 10:46 PM)
Ok, so I'm looking to start a forum site...and I need a web hosting service.

I had a look at Exabytes and their rates are expensive....almost RM500 for a year for what I'm looking to do. Where else, GoDaddy.com shows it as about US$5/month (and with unlimited bandwith).

Is there any reason Exabytes so expensive? Is GoDaddy reliable? Which (honestly) do you think I should choose?

Thanks!
*
Hi, we bought an unlimited server from a Exabyte reseller last month... but due to some reason, we not going to use it... do u got interest to buy it?

TScontestchris
post Oct 1 2012, 11:45 PM

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QUOTE(idealhometech @ Oct 1 2012, 11:03 PM)
Hi, we bought an unlimited server from a Exabyte reseller last month... but due to some reason, we not going to use it... do u got interest to buy it?
*
I am here to ask a question and get opinions from the ones with the know-how, not buy from you. ntq

mafioso
post Oct 2 2012, 09:18 AM

 
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QUOTE(contestchris @ Oct 1 2012, 10:46 PM)
Ok, so I'm looking to start a forum site...and I need a web hosting service.

I had a look at Exabytes and their rates are expensive....almost RM500 for a year for what I'm looking to do. Where else, GoDaddy.com shows it as about US$5/month (and with unlimited bandwith).

Is there any reason Exabytes so expensive? Is GoDaddy reliable? Which (honestly) do you think I should choose?

Thanks!
*
it depends.. who are your market audience? if it is local, its best to go with local hostings

they charge very little because it is a shared hosting, means there could be like up to 200 websites in 1 server.
exabytes are also using shared hosting unless you get a VPS or cloud computing..

the reason to stick to local hosting:
QUOTE
speed -> the data tranfers quickly
security -> there are no free lunch, why would they want to charge you so cheap? obviously they'll keep a copy of whatever you have
imagine you're running a business with banking information/personal info/etc.. they'll have it


for local, even if they do so, at least its easier to settle with them, just go to their office and do your whatever you want to do.
it might be expensive doing it locally, but at least you'll feel safer.. im pretty sure you wont want to fly all the way to godaddy's office just to settle some issues tongue.gif

and dont need to go for CDN (if your target market is local, as it doesnt need any.. unless you plan to expand)..

This post has been edited by mafioso: Oct 2 2012, 09:23 AM
BlackWoods
post Oct 2 2012, 10:01 AM

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Which package are you referring to that is RM500?
As I see it is only around RM300 for the highest shared hosting package.

If you target is mostly local people, Exabytes is a better choice as your website will be hosted locally and the loading speed for your visitor will be fast.

You can always get support from them better as compared to GoDaddy, you have different time zone and can only contact via Email.

Exabytes you can bug them via phone laugh.gif
sephirothvr
post Oct 2 2012, 10:12 AM

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QUOTE(contestchris @ Oct 1 2012, 10:46 PM)
Ok, so I'm looking to start a forum site...and I need a web hosting service.

I had a look at Exabytes and their rates are expensive....almost RM500 for a year for what I'm looking to do. Where else, GoDaddy.com shows it as about US$5/month (and with unlimited bandwith).

Is there any reason Exabytes so expensive? Is GoDaddy reliable? Which (honestly) do you think I should choose?

Thanks!
*
are you comparing shared hosting services between godaddy n exabyte? i dont think the shared hosting for exabyte is 500 per year.
BlackWoods
post Oct 2 2012, 10:43 AM

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QUOTE(sephirothvr @ Oct 2 2012, 10:12 AM)
are you comparing shared hosting services between godaddy n exabyte? i dont think the shared hosting for exabyte is 500 per year.
*
Yeah, a glance through Exabytes website showed that the Small Business hosting package is only RM291 per year, free life-time domain some more.
mafioso
post Oct 2 2012, 01:35 PM

 
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QUOTE(BlackWoods @ Oct 2 2012, 10:43 AM)
Yeah, a glance through Exabytes website showed that the Small Business hosting package is only RM291 per year, free life-time domain some more.
*
maybe he is looking at VPS brows.gif
TScontestchris
post Oct 2 2012, 10:27 PM

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QUOTE(mafioso @ Oct 2 2012, 01:35 PM)
maybe he is looking at VPS  brows.gif
*
My bad, I was indeed looking at the wrong one.

Ok guys, the thing is, the forum is going to cater to an international audience, most probably North American.

Another thing, I see all these web hosting fellows got storage and bandwith. For a site which I think will start generating 5k visitors per day within 3 months (low estimate), what should I go with? GoDaddy gives unlimited bandwith for all packages.

Please briefly explain the meaning of bandwith and storage in the context of web hosting.

Thanks!
mafioso
post Oct 2 2012, 11:10 PM

 
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QUOTE(contestchris @ Oct 2 2012, 10:27 PM)
My bad, I was indeed looking at the wrong one.

Ok guys, the thing is, the forum is going to cater to an international audience, most probably North American.

Another thing, I see all these web hosting fellows got storage and bandwith. For a site which I think will start generating 5k visitors per day within 3 months (low estimate), what should I go with? GoDaddy gives unlimited bandwith for all packages.

Please briefly explain the meaning of bandwith and storage in the context of web hosting.

Thanks!
*
if you are also targetting North American viewers then you should get a CDN.

storage = storage space
bandwidth = should be monthly transfer. i didnt login to my cpanel for quite some time. (pretty lazy now too) sorry :S

if you are targetting 5k visitors then the one around Rm200 is good enough + CDN (separate item)..
http://exabytes.com.my/web-hosting/small-business-hosting/

for the CDN -> http://exabytes.com.my/services/cdn/
*please do not register for CDN if you're only targetting LOCAL viewers as it's pointless..
but since you are also targetting N.A viewers, i'll suggest you to get that so it speeds up the loading time for their side.

just go with these, its more than enough..
BlackWoods
post Oct 3 2012, 09:52 AM

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For unlimited package, there will still be limited CPU resource and RAM usage, so please take note.

The plan mafioso suggests should be enough for you.
If your site is growing in the future, you can then consider to upgrade to VPS.
TScontestchris
post Oct 3 2012, 10:51 AM

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Just for comparison sake, does anyone know how much is the bandwith used by a site like Lowyat forum? Will give me a rough idea of things.
sephirothvr
post Oct 3 2012, 10:57 AM

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QUOTE(contestchris @ Oct 3 2012, 10:51 AM)
Just for comparison sake, does anyone know how much is the bandwith used by a site like Lowyat forum? Will give me a rough idea of things.
*
u dont have to worry about bandwidth. Start with low, then increase when it reaches 60-80%. Take note that using CDN will greatly reduce your bandwidth as well.
there are other things to consider as well such as when using shared hosting, the server resource such as cpu load will be limited as well. my suggestion is, as the site grows, u upgrade ur hosting.

my suggestion on hosting is might be better use hosting from there rather than take one from malaysia. try research other hosting provider as well rather than comparing between those two only.
NiKubes
post Oct 7 2012, 06:36 PM

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QUOTE(contestchris @ Oct 1 2012, 10:46 PM)
Ok, so I'm looking to start a forum site...and I need a web hosting service.

I had a look at Exabytes and their rates are expensive....almost RM500 for a year for what I'm looking to do. Where else, GoDaddy.com shows it as about US$5/month (and with unlimited bandwith).

Is there any reason Exabytes so expensive? Is GoDaddy reliable? Which (honestly) do you think I should choose?

Thanks!
*
Hey,

What is your forum niche? You may visit this website http://www.baitulbytes.com.my/, they have offering 50% Discount for this webhosting packages http://www.baitulbytes.com.my/web-hosting icon_rolleyes.gif
BlackWoods
post Oct 8 2012, 09:09 AM

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QUOTE(NiKubes @ Oct 7 2012, 06:36 PM)
Hey,

What is your forum niche? You may visit this website http://www.baitulbytes.com.my/, they have offering 50% Discount for this webhosting packages http://www.baitulbytes.com.my/web-hosting  icon_rolleyes.gif
*
Is that a new startup webhosting company in Malaysia?
The price is extremely cheap.
NiKubes
post Oct 8 2012, 03:02 PM

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QUOTE(BlackWoods @ Oct 8 2012, 09:09 AM)
Is that a new startup webhosting company in Malaysia?
The price is extremely cheap.
*
Not sure, just notice their have special discount so i share it here rclxms.gif
scen
post Oct 8 2012, 03:34 PM

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Support exabytes local service biggrin.gif
xDragonZ
post Oct 8 2012, 08:38 PM

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Had a really bad experience with Exabytes , now switch to GoDaddy (SG server) with is much better and faster and cheaper

This post has been edited by xDragonZ: Oct 8 2012, 08:38 PM
sephirothvr
post Oct 8 2012, 10:50 PM

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QUOTE(xDragonZ @ Oct 8 2012, 08:38 PM)
Had a really bad experience with Exabytes , now switch to GoDaddy (SG server) with is much better and faster and cheaper
*
sum1 in the same boat as me who got fed up with exabytes. after i have read your post there, conclusion is they have a really lousy support.
in your case, if their support had apologize to their users instead of blaming on user, they wont lose their customer.

in my case, i used to have reseller acc with exabyte, and was so angry with their support for my request.

i have nothing against exabytes services, their services are great. just fed up with their support and their attitude handling customers.
BlackWoods
post Oct 9 2012, 09:07 AM

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QUOTE(sephirothvr @ Oct 8 2012, 10:50 PM)
sum1 in the same boat as me who got fed up with exabytes. after i have read your post there, conclusion is they have a really lousy support.
in your case, if their support had apologize to their users instead of blaming on user, they wont lose their customer.

in my case, i used to have reseller acc with exabyte, and was so angry with their support for my request.

i have nothing against exabytes services, their services are great. just fed up with their support and their attitude handling customers.
*
You mean their technical support? Rude in handling your calls or email?
sephirothvr
post Oct 9 2012, 09:56 AM

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QUOTE(BlackWoods @ Oct 9 2012, 09:07 AM)
You mean their technical support? Rude in handling your calls or email?
*
yes. but i think sum1 in billing department, not technical.
Raymond T.
post Oct 9 2012, 10:05 AM

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QUOTE(contestchris @ Oct 1 2012, 10:46 PM)
Ok, so I'm looking to start a forum site...and I need a web hosting service.

I had a look at Exabytes and their rates are expensive....almost RM500 for a year for what I'm looking to do. Where else, GoDaddy.com shows it as about US$5/month (and with unlimited bandwith).

Is there any reason Exabytes so expensive? Is GoDaddy reliable? Which (honestly) do you think I should choose?

Thanks!
*
Exabytes is local hosting, GoDaddy is international hosting.
Normally local is more expensive due to bandwidth. smile.gif
NiKubes
post Oct 9 2012, 10:07 AM

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QUOTE(xDragonZ @ Oct 8 2012, 08:38 PM)
Had a really bad experience with Exabytes , now switch to GoDaddy (SG server) with is much better and faster and cheaper
*
right choice, international services more better than malaysian rclxms.gif

QUOTE(sephirothvr @ Oct 8 2012, 10:50 PM)
sum1 in the same boat as me who got fed up with exabytes. after i have read your post there, conclusion is they have a really lousy support.
in your case, if their support had apologize to their users instead of blaming on user, they wont lose their customer.

in my case, i used to have reseller acc with exabyte, and was so angry with their support for my request.

i have nothing against exabytes services, their services are great. just fed up with their support and their attitude handling customers.
*
So, what is your next choice now? already have? smile.gif

MiaFatinn
post Nov 19 2012, 09:28 PM

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Hi ,

I need some advice. I am looking for web hosting for my word press. My site has quite good stats. Which web hosting I should use. Most of the international web hosting companies, including wordpress are quite pricey. I have visitors coming from Malaysia (mostly) as well as from overseas. I would like to know if I use a local web hosting company such as exabytes -will it effect my international visitors ? Meaning that is it better to get an international hosting company than a local one for that.

Thank you.
BlackWoods
post Nov 20 2012, 09:21 AM

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QUOTE(MiaFatinn @ Nov 19 2012, 09:28 PM)
Hi ,

I need some advice. I am looking for web hosting for my word press. My site has quite good  stats. Which web hosting I should use. Most of the international web hosting companies,  including wordpress are quite pricey. I have visitors coming from Malaysia (mostly) as well as from overseas. I would like to know if I use a local web hosting company such as exabytes -will it effect my international visitors ? Meaning that is it better to get an international hosting company than a local one for that.

Thank you.
*
It is better to host locally and have a .com.my domain name if your main visitors are Malaysian.
International visitors will have a slightly slower loading speed as they will have higher ping.
Just buy a CDN so that the speed of loading will be the same for all.
MiaFatinn
post Nov 23 2012, 01:38 PM

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QUOTE(BlackWoods @ Nov 20 2012, 09:21 AM)
It is better to host locally and have a .com.my domain name if your main visitors are Malaysian.
International visitors will have a slightly slower loading speed as they will have higher ping.
Just buy a CDN so that the speed of loading will be the same for all.
*
Thank you Darknight. I've got one from a local company, thank you for the tips.
dillonyong
post Nov 23 2012, 01:48 PM

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GoDaddy is obviously the better choice. But I dont believe Exabytes charges is RM500 a year. That is ridiculously expensive for a web hosting account.
FirezZ
post Nov 24 2012, 02:17 AM

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QUOTE(dillonyong @ Nov 23 2012, 01:48 PM)
GoDaddy is obviously the better choice. But I dont believe Exabytes charges is RM500 a year. That is ridiculously expensive for a web hosting account.
*
same here... that;s why they have much $$$$ to pay to so many people in terms of advertising part especially in forum here biggrin.gif
BlackWoods
post Nov 26 2012, 08:49 AM

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QUOTE(dillonyong @ Nov 23 2012, 01:48 PM)
GoDaddy is obviously the better choice. But I dont believe Exabytes charges is RM500 a year. That is ridiculously expensive for a web hosting account.
*
TS got the wrong info, Exabytes most expensive shared hosting plan is only at RM291.85/year, which is the unlimited plan from their website.
nano28
post Nov 26 2012, 10:31 AM

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QUOTE(FirezZ @ Nov 24 2012, 02:17 AM)
same here... that;s why they have much $$$$ to pay to so many people in terms of advertising part especially in forum here biggrin.gif
*
As long as the promoter gives good input, and not so bias.. I don't really mind biggrin.gif
dillonyong
post Nov 26 2012, 05:15 PM

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But seriously, I am using Arvixe. Unlimited space, unlimited bandwith. I think that is the best so far. Hardly any down time as well. The support team is world class. Always attend to you immediately.
FirezZ
post Nov 26 2012, 09:43 PM

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the term "unlimited space" is merely an advertising purposes only ... Still many are unaware on this and trust on the gimmick..
nano28
post Nov 28 2012, 01:05 PM

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QUOTE(FirezZ @ Nov 26 2012, 09:43 PM)
the term "unlimited space" is merely an advertising purposes only ... Still many are unaware on this and trust on the gimmick..
*
Yeah.. how come such unlimited thingy exist when there is no unlimited space hard disk ever exist yet.
BlackWoods
post Dec 3 2012, 12:09 PM

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QUOTE(nano28 @ Nov 28 2012, 01:05 PM)
Yeah.. how come such unlimited thingy exist when there is no unlimited space hard disk ever exist yet.
*
Agree on this, I think they don't expect you to use up so much disk space as they have.
If you over use it, they may switch you to a semi dedicated or dedicated server which has bigger disk space.
But since not much people used so much disk space, they can still charge at a shared hosting price.
Taglobal
post Jan 14 2018, 04:03 PM

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We do provide website design and hosting also. Www.taglobal.my
ladycooper
post Jan 17 2018, 09:12 AM

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wow, old post has been bring live again.

By the way, any of you that have nice website, or found some nice website
feel free to nominate them to Malaysia Website Award

Malaysia Website Award: http://www.mwa.my/

All the hardwork behind the nice website shall deserve a recognition.
Let's grow the online ecosystem in Malaysia together

SUSJasond
post Feb 14 2018, 07:00 PM

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I personally don't like either of them. If you are looking for a good hosting solution for your needs, I recommend you to use the comparison service from http://pronse.com/ You will be able to compare different hosting plans and choose the one which will be the most appropriate. Hope you will find it useful and it will allow you to get the best for your website

This post has been edited by Jasond: Feb 21 2018, 05:33 PM
k8houz
post Feb 25 2018, 01:45 PM

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QUOTE(contestchris @ Oct 1 2012, 10:46 PM)
Ok, so I'm looking to start a forum site...and I need a web hosting service.

I had a look at Exabytes and their rates are expensive....almost RM500 for a year for what I'm looking to do. Where else, GoDaddy.com shows it as about US$5/month (and with unlimited bandwith).

Is there any reason Exabytes so expensive? Is GoDaddy reliable? Which (honestly) do you think I should choose?

Thanks!
*
claim: I do not work for godaddy or exabytes.

Things I consider as a developer when searching for hosting service:
1) security
If you ask me to choose hosting service that I want in the market, I will definitely not choosing both of them mainly because there are better services out there. Since you are just giving me two options here, I would say I prefer godaddy over exabytes because of better and more transparent vulnerability disclosure. You need to know that, there are no 100% SECURE hosting, including the most advance cloud hosting companies like aws or google. You can achieve optimal security with both providers and users work together with best practice. As a user of a service, we need to know what should we do and how serious is the problem affecting us when shits happen. We need them undercontrol.

2) technology level and transparency
Godaddy is better compare to exabytes in technology wise. Exabytes buy their hosting platform technology from company like softaculous and others which they didn't build themselves. Godaddy build their platform from the ground up with infrastructure software like openstack and kubernetes. They have several quite useful opensource project which they build themselves. You can check these at google. It's really important to know their technology level, they might not able to provide you zero day patching for vulnerabilities on infrastructure like spectre and meltdown because they didn't build the hardware like aws and google, but they can provide zero day patching for their platform because they build that themselves. If you have no idea what is zero-day, ask google.

3) affordable pricing
Believe me, what you need is affordable and reasonable pricing, not the lowest pricing. Choose the lowest price without deep understand why that company can provide lower price compare to others will definitely bring you a dreadful disaster later. One point that most people forget is scaling their web or app.

4) shared hosting vs vps
You will definitely agree with me, we should not use shared hosting anymore in 2018. In fact few years ago, people already switching from shared hosting to vps because of scaling and security. You might not need dedicated hosting, and in fact most of us do not need dedicated hosting. What we need is vps or so called cloud hosting.

There are more to consider when come to hosting. If you have any question you can shoot me a message.

This post has been edited by k8houz: Feb 25 2018, 01:47 PM
axis_lua
post Feb 27 2018, 10:48 PM

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yeah, old trend. basically what you really want to do whenever you want to start something is to start at lowest price and slowly upgrade your way up. Getting an expensive package upfront doesn't mean you will succeed immediately.

anyway, moderate should close this one.
alph87
post Apr 25 2018, 04:01 PM

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QUOTE(k8houz @ Feb 25 2018, 01:45 PM)
claim: I do not work for godaddy or exabytes.

Things I consider as a developer when searching for hosting service:
1) security
If you ask me to choose hosting service that I want in the market, I will definitely not choosing both of them mainly because there are better services out there. Since you are just giving me two options here, I would say I prefer godaddy over exabytes because of better and more transparent vulnerability disclosure. You need to know that, there are no 100% SECURE hosting, including the most advance cloud hosting companies like aws or google. You can achieve optimal security with both providers and users work together with best practice. As a user of a service, we need to know what should we do and how serious is the problem affecting us when shits happen. We need them undercontrol. 

2) technology level and transparency
Godaddy is better compare to exabytes in technology wise. Exabytes buy their hosting platform technology from company like softaculous and others which they didn't build themselves. Godaddy build their platform from the ground up with infrastructure software like openstack and kubernetes. They have several quite useful opensource project which they build themselves. You can check these at google. It's really important to know their technology level, they might not able to provide you zero day patching for vulnerabilities on infrastructure like spectre and meltdown because they didn't build the hardware like aws and google, but they can provide zero day patching for their platform because they build that themselves. If you have no idea what is zero-day, ask google.

3) affordable pricing
Believe me, what you need is affordable and reasonable pricing, not the lowest pricing. Choose the lowest price without deep understand why that company can provide lower price compare to others will definitely bring you a dreadful disaster later. One point that most people forget is scaling their web or app.

4) shared hosting vs vps
You will definitely agree with me, we should not use shared hosting anymore in 2018. In fact few years ago, people already switching from shared hosting to vps because of scaling and security. You might not need dedicated hosting, and in fact most of us do not need dedicated hosting. What we need is vps or so called cloud hosting.

There are more to consider when come to hosting. If you have any question you can shoot me a message.
*
I got multiple mvc website(different domain) to host, any good web hosting recommended?
ladycooper
post May 18 2018, 08:15 AM

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QUOTE(k8houz @ Feb 25 2018, 01:45 PM)

4) shared hosting vs vps
You will definitely agree with me, we should not use shared hosting anymore in 2018. In fact few years ago, people already switching from shared hosting to vps because of scaling and security. You might not need dedicated hosting, and in fact most of us do not need dedicated hosting. What we need is vps or so called cloud hosting.
Not really agree with "we should not use shared hosting anymore in 2018"

But agree with "people already switching from shared hosting to vps because of scaling and security"

For some tech savvy company that have sufficient IT resources to manage their web application, VPS definitely is a better solution as they will have more and better control on their hosting account by using VPS.

But not everyone or not every website needed a VPS.
- There are still lots of SME that need only simple website and email hosting
- It will be high cost for them to host website under a VPS

k8houz
post May 30 2018, 10:36 AM

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QUOTE(ladycooper @ May 18 2018, 08:15 AM)
Not really agree with "we should not use shared hosting anymore in 2018"

But agree with "people already switching from shared hosting to vps because of scaling and security"

For some tech savvy company that have sufficient IT resources to manage their web application, VPS definitely is a better solution as they will have more and better control on their hosting account by using VPS.

But not everyone or not every website needed a VPS.
- There are still lots of SME that need only simple website and email hosting
- It will be high cost for them to host website under a VPS
*
You don't use insecure service to host your website because you want to save cost. And if you're familiar enough with the market right now, the cheapest vps or vm hosting a dynamic website you can find for small business is just less than RM10 per month and for static website is like almost free. There is no single reason to use shared hosting anymore.

If you tell me free is not cheap enough for you. You should not run a business.
The whole point here is shared hosting is very very insecure, if you know it well enough.
I really wish you're not working in the hosting industry else many of our clients will suffer living under your hood. I just point the fact, nothing personal.
k8houz
post May 30 2018, 10:42 AM

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QUOTE(alph87 @ Apr 25 2018, 04:01 PM)
I got multiple mvc website(different domain) to host, any good web hosting recommended?
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Sorry for late reply. If you are able to tune your own server. Try digitalocean. They are rock solid and recently one of the heroku founder jump into their wagon. They might getting close to compete with large cloud player like gcp, aws and azure.

This post has been edited by k8houz: May 30 2018, 10:45 AM
jimmyng
post Jun 5 2018, 10:33 PM

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QUOTE(k8houz @ May 30 2018, 10:42 AM)
Sorry for late reply. If you are able to tune your own server. Try digitalocean. They are rock solid and recently one of the heroku founder jump into their wagon. They might getting close to compete with large cloud player like gcp, aws and azure.
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HOw about Hostgator? Is it good?
k8houz
post Jun 9 2018, 12:40 AM

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QUOTE(jimmyng @ Jun 5 2018, 10:33 PM)
HOw about Hostgator? Is it good?
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what's good about them? price? tech? customer service? freebie? swag? tell me please whistling.gif

They use aws to host their web. What makes you think they don't use their own server?

This post has been edited by k8houz: Jun 9 2018, 12:44 AM
Enemy
post Jun 28 2018, 02:32 PM

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Just sharing my experience with Exabytes;

I find it quite ridiculous that their so called business hosting servers conduct daily maintenance / backup solution which according to them (and that they've admitted) will cause server high load and "will not be taking down entire services". However this is true only if your website is ridiculously small in size.. if you have websites using CMS, the loading speed is so terrible to the point that your browser will just give up. I even conducted tests by installing same CMS + website and all applications that came with it on a different hosting server.. no problem at all.

Their support is very helpful and responsive (but not perfect, of course), yes, but I find their "99.5% uptime" is a big lie if their daily maintenance would cause most websites to be almost un-loadable.

My renewal with them is due now, I am making a switch.

Peace out.


lowlowc
post Jul 5 2018, 02:21 PM

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QUOTE(Enemy @ Jun 28 2018, 02:32 PM)
Just sharing my experience with Exabytes;

I find it quite ridiculous that their so called business hosting servers conduct daily maintenance / backup solution which according to them (and that they've admitted) will cause server high load and "will not be taking down entire services". However this is true only if your website is ridiculously small in size.. if you have websites using CMS, the loading speed is so terrible to the point that your browser will just give up. I even conducted tests by installing same CMS + website and all applications that came with it on a different hosting server.. no problem at all.

Their support is very helpful and responsive (but not perfect, of course), yes, but I find their "99.5% uptime" is a big lie if their daily maintenance would cause  most websites to be almost un-loadable.

My renewal with them is due now, I am making a switch.

Peace out.
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I am curious, which webhosting you're planning to switch?
I once considered Exabytes but the customer service was only interested to sign me up on the spot rather than answer my questions in detail.

This post has been edited by lowlowc: Jul 5 2018, 02:21 PM
kenshin81x
post Jul 8 2018, 04:30 PM

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I'm with a webhost called WPWebhost for many years but up till this year and last year, the downtime has been increasing and I'm getting frustrated with them. I had many good years with them but unfortunately I'm considering moving to something else. WPWebhost is actually under Exabytes and I'm using their shared hosting with 5 domains and combined daily traffic of 500 unique visitors. Even that they are struggling to give me decent uptime while always blaming my wordpress plugins. I had no issue with this for years when I had 1k daily traffic. I'm now considering moving to Bluehost and still researching about them.
Enemy
post Jul 10 2018, 02:30 AM

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QUOTE(lowlowc @ Jul 5 2018, 02:21 PM)
I am curious, which webhosting you're planning to switch?
I once considered Exabytes but the customer service was only interested to sign me up on the spot rather than answer my questions in detail.
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Haven't really decided yet... I have until August to decide. But I'm currently looking at Siteground.com or GoDaddy. There are other options recommended here https://www.bitcatcha.com/research/web-host...aysia-websites/ but I've honestly no idea if they are biased or not.

This post has been edited by Enemy: Jul 10 2018, 02:31 AM
regnessem
post Jul 10 2018, 06:50 AM

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QUOTE(Enemy @ Jun 28 2018, 02:32 PM)
Just sharing my experience with Exabytes;

I find it quite ridiculous that their so called business hosting servers conduct daily maintenance / backup solution which according to them (and that they've admitted) will cause server high load and "will not be taking down entire services". However this is true only if your website is ridiculously small in size.. if you have websites using CMS, the loading speed is so terrible to the point that your browser will just give up. I even conducted tests by installing same CMS + website and all applications that came with it on a different hosting server.. no problem at all.

Their support is very helpful and responsive (but not perfect, of course), yes, but I find their "99.5% uptime" is a big lie if their daily maintenance would cause  most websites to be almost un-loadable.

My renewal with them is due now, I am making a switch.

Peace out.
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Are you on the "SSD Disk" package? From my 10+ years experience handling a web server, the common culprit that cause server spike during maintenance is due to the rotating disk whereas SSD disk would perform much better.
Enemy
post Jul 10 2018, 10:02 AM

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QUOTE(regnessem @ Jul 10 2018, 06:50 AM)
Are you on the "SSD Disk" package? From my 10+ years experience handling a web server, the common culprit that cause server spike during maintenance is due to the rotating disk whereas SSD disk would perform much better.
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Says on the website that their server is using SAS hard disk.. but I'm not really sure if that's really what I got for the "EBiz Plus v7 - Linux" package I bought into.

This post has been edited by Enemy: Jul 10 2018, 10:03 AM
ladycooper
post Jul 11 2018, 09:52 AM

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From: Penang Malaysia


QUOTE(Enemy @ Jul 10 2018, 10:02 AM)
Says on the website that their server is using SAS hard disk.. but I'm not really sure if that's really what I got for the "EBiz Plus v7 - Linux" package I bought into.
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EBiz Plus is our small business hosting that is non-SSD disk
https://www.exabytes.my/web-hosting/small-business-hosting

EBiz Plus PRO is our SSD Premium Hosting that runs on SSD Disk
https://www.exabytes.my/web-hosting/premium-business-hosting

regnessem
post Jul 14 2018, 05:39 PM

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QUOTE(Enemy @ Jul 10 2018, 10:02 AM)
Says on the website that their server is using SAS hard disk.. but I'm not really sure if that's really what I got for the "EBiz Plus v7 - Linux" package I bought into.
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I would recommend you to get a hosting which runs on SSD instead. If you wish to try one, please PM me. I can provide you an account which you may try for a month or two. The simplest test you can try is to perform system backup, an account on SSD hosting could perform a system backup 10 times faster as compared to SAS or the old SATA HDD.

 

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