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 Setting up new branch...., for established F&B outlet

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Jordy
post Oct 1 2012, 10:37 AM

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From: Klang, Selangor


QUOTE(ciahcra @ Oct 1 2012, 01:01 AM)
Yes please come  thumbup.gif

Not really looking for investor/business partner for now, maybe in the future. Probably gonna manage by myself, since i already trained one cook to handle current stall.


Added on October 1, 2012, 1:09 am

Yes please come and try  thumbup.gif

There's an album called Menu in the Page, but i guess it's not complete, coz it only has photos of some item in our menu. Some item are seasonal (like lobster, wagyu etc....), but most are there everyday.
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ciahcra,

You trained one cook to man the current stall? Then what makes you think that he will not leave you once he learned the ropes of the business and start a stall himself? Then what are you going to do with 2 stalls? Furthermore, the other cook who will be manning your stall will not cook the same taste as you. I do not patronise many stalls anymore after the cook has been changed.

I read in one of your wall post that you are short of staffs at the moment, and yet you are still thinking of expansion? What if by the time you expand and still having staffing issues, then how do you cover that? Will it not make matters worse?
Jordy
post Oct 1 2012, 11:24 AM

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QUOTE(ciahcra @ Oct 1 2012, 11:12 AM)
I'm not worried about that one cook that I have, because I've known him for a long time already, I've paid him quite well, can be consider above average. Also, some of the receipe are still secrets eg. black pepper, mushroom, garlic sauces etc...the main paste of these sauces I still make them myself. So I believe it's a non issue. and my cook has been there for 4 years already, and I admit sometimes he cook better than me. I also asked some of our regulars, they said no different in taste, still as good like mine, if not better.

Yes we do have some staff issue at the moment. maybe because I only hire locals, and not many are interested to work at a small stall like mine. I did hired foreigners before, that was the time when I have no staff issue, because lots of them wanted the job. However, I want to give locals some opportunity, that's why for now I only hire them. I do get applications from time to time, but when I hire, most of them won't stick around for a long time.

I hope if I open a slightly bigger store, at a better location, that could entice them, the local, to come work with me. My backup plan is to consider hiring foreigners again. That could potentially solve the staff issue that I'm currently facing.....
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ciahcra,

Maybe he has no issue with his cooking style and taste, but working with you for 4 years still doesn't mean that he won't leave. Humans are still humans, and where there's opportunity, they will flock. So what if he has worked for you for 10 years, still doesn't guarantee that he'll stay.

Sometimes hiring locals can be good and can be bad. The good side is that customers feel more comfortable when their food is handled by locals, but the bad side is that they would not work for long as better opportunity arises. So you have to weigh the benefits.

The main issue now would be your readiness to start a new branch when you are still facing staffing problems. Until you are confident and put someone you trust in-charge of your current stall, you cannot start a new branch. The only other way for you is to consider franchising your business. You may have only 1 stall at the moment, but if you are profitable enough, then there may be interested parties to take up your franchise scheme.
Jordy
post Oct 2 2012, 12:11 AM

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QUOTE(imakid @ Oct 1 2012, 06:11 PM)
Ignore the 3 posters above, one of them is just SPAM, and the other two are being pessimistic for no good reason.

Guys, he's asking if you know any place that he could set up a restaurant at?

He's got everything else covered and did not ask for your opinions on how to run his business.

It's rude to tell people how to run their business just like how it's rude if I tell you how to run yours.
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iamkid,

Speak for yourself. You were once the high-flying all-time popular spammer of FBI, so don't talk about how people are being rude.
Anybody can post any opinion/comments on an online forum which they feel might be helpful. If TS feels that we are not being helpful, he can voice out himself as he is matured enough to stand up on his own.

QUOTE(ciahcra @ Oct 1 2012, 07:30 PM)
lol, i'm about to say the same thing, but afraid it might sound rude. you're right, maybe it's not a big restaurant or anything. but I do know how to run my own business. after all, my humble stall has been at the same place since 2000. yes I do encounter problems from time to time, but it's still standing, so I believe in my capability to handle any problems thrown at me. but anyway, I'd really appreciate the inputs from you guys.
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ciahcra,

It's ok if you do not want any of our opinions, just sharing what we think would be better for you. We do not take offense.

By the way, what would your budget be for the new area? A good suggestion for your food type would be Bandar Utama rather than Shah Alam. The demographic in Bandar Utama is more mixed and consists of more high-profile people.
Jordy
post Oct 3 2012, 01:11 AM

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QUOTE(ciahcra @ Oct 2 2012, 12:36 PM)
Ok thank you for your opinions smile.gif

I have around RM100k, and planning to apply for loans from government agency. maybe MARA or any other relevant agency.

Are you living in Bandar Utama? I'm not too familiar with the area, but will check it out soon.

The reasons I'm thinking of Shah Alam is because quite high number of my regulars are from Shah Alam and Klang, so I guess, it would be good if I open at a place with ready customers.
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ciahcra,

As you can see from my profile, I'm living in Klang. My office is at First Avenue beside 1 Utama, and from what I can see there is not much choice for good food there. 1 Utama used to have good food but now they all have degraded. My guess is that they have changed their cooks to mostly foreigners, which I really disagree. Another reason is due to the increasing population of affluent people living in the area, and more offices are being built around the area.

You mentioned about Subang, which could be a good choice. If you could secure a shop at Mentari area or at least a stall at Asia Cafe, then you could be doing great there. These areas have a good mix of students and working adults.

 

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