hi sifus, i got a question.

i accidentally paid Lazada using PayPal with my CIMB card and kena charge 1% cross-border fee.

then i found a better deal elsewhere and cancelled the order, so Lazada refund Paypal that refund my CIMB card in full but without the 1%.

Called CS to dispute the 1%, they say this is not normal procedure and are asking to file a dispute form. The gotcha is that I need to pay RM15 if they reject the dispute.

Anyone successfully got the cross-border fee refunded due to a reversed transaction? Else, I will just pay the 1%, its just RM3x.