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Credit Cards What is Cross Border transaction fees ?, Charge by Visa / MasterCard

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effectz
post Jan 18 2018, 12:56 PM

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Maybank Ikhwan AmEx buy at Amazon, kena fee?
fkinmeng
post Feb 7 2018, 09:52 PM

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how about hsbc?
cjoey19
post Feb 12 2018, 05:07 PM

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hi sifus, i got a question.

i accidentally paid Lazada using PayPal with my CIMB card and kena charge 1% cross-border fee.

then i found a better deal elsewhere and cancelled the order, so Lazada refund Paypal that refund my CIMB card in full but without the 1%.

Called CS to dispute the 1%, they say this is not normal procedure and are asking to file a dispute form. The gotcha is that I need to pay RM15 if they reject the dispute.

Anyone successfully got the cross-border fee refunded due to a reversed transaction? Else, I will just pay the 1%, its just RM3x.
rip_code
post Feb 17 2018, 11:30 AM

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UberEATS charged 0.8 transaction fee! Gonna cancel this soon.
lamode
post Feb 17 2018, 11:42 AM

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QUOTE(rip_code @ Feb 17 2018, 11:30 AM)
UberEATS charged 0.8 transaction fee! Gonna cancel this soon.
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its not UberEATS charging you, but your card issuer.
ytan053
post Mar 11 2018, 06:11 PM

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QUOTE(ronnie @ Sep 22 2012, 11:20 PM)
Visa and MasterCard now charge a cross border transaction fee even when no currency conversion occurs. This relatively new fee - “cross border transaction fee” (MC) or “International Service Assessment (ISA) fee” (Visa) – was initiated by Visa and MC to ‘fight’ usage of the international credit card processing network when no currency conversion occurs.

Source: http://www.creditcardprocessing-r-us.com/C...ansaction-fees/

Reported Cases

1. Apple Store Malaysia (payment gateway in Singapore)
- CIMB
- SCB

2. LivingSocial Malaysia (payment gateway in Australia) [+0.8%]
- SCB
- HLB

3. Agoda Online Booking (payment gateway in UK) [+0.8%]
- CIMB
- SCB

4. Expedia
- CIMB

5. Dell
- CIMB

6. PayPal
- CIMB

7. AirBNB [+0.8%]
- CIMB

8. Uber [+0.8%]
- CIMB
- Citibank

9. Fave by Groupon
- CIMB

10. Shopee Malaysia
- CIMB

Banks which doesn't charge  thumbup.gif
- OCBC
- Maybank
- Ambank
- UOB
- Alliance Bank
- Citibank (@ Aliexpress)
- Hong Leong Bank
- AEON Credit
- Public Bank
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@ronnie

Last yr I reported b4 - scb has 1% cross border fee for shopee
gastacopz
post Mar 13 2018, 05:57 PM

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QUOTE(ytan053 @ Mar 11 2018, 06:11 PM)
@ronnie

Last yr I reported b4 - scb has 1% cross border fee for shopee
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TS missing already.. sweat.gif

Hope mod can help to update

fruitie thumbsup.gif
fruitie
post Mar 13 2018, 06:01 PM

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QUOTE(gastacopz @ Mar 13 2018, 05:57 PM)
TS missing already.. sweat.gif

Hope mod can help to update

fruitie  thumbsup.gif
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Done.

Can just compile and tag me, I will try to update from my end...
synical
post Jun 19 2018, 09:13 PM

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So Klook how ah? Got cross border charge?
mhhee
post Aug 24 2018, 10:11 AM

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Now Shopee changed payment gateway to iPay88. So no more 1% cross-border fees incurred.
mamamia
post Aug 24 2018, 05:11 PM

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QUOTE(mhhee @ Aug 24 2018, 10:11 AM)
Now Shopee changed payment gateway to iPay88. So no more 1% cross-border fees incurred.
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But not all changed to ipay88, some users still yet to change.. wonder why Shopee want to keep 2 payment gateway

This post has been edited by mamamia: Aug 24 2018, 05:12 PM
mhhee
post Aug 24 2018, 05:18 PM

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QUOTE(mamamia @ Aug 24 2018, 05:11 PM)
But not all changed to ipay88, some users still yet to change.. wonder why Shopee want to keep 2 payment gateway
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Huh? Is it? I tot it's global change in Shopee? So funny.
mamamia
post Aug 24 2018, 05:22 PM

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QUOTE(mhhee @ Aug 24 2018, 05:18 PM)
Huh? Is it? I tot it's global change in Shopee? So funny.
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No, my friend’s Shopee acc still use Cybersource.. earlier I also thought is global changed, I somemore tell my friend can use SCB card now coz won’t have cross border fee as Shopee changed to ipay88, but, later he told me his recent purchase with PBB card shown Shopee Singapore still..
cybpsych
post Aug 24 2018, 05:50 PM

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QUOTE(mamamia @ Aug 24 2018, 05:11 PM)
But not all changed to ipay88, some users still yet to change.. wonder why Shopee want to keep 2 payment gateway
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shopee keeping 2 payment gateways to manage/swings the traffic to either one so that their huge volume doesnt route to single gateway.

also, is due to rate they are getting from payment processor.

earlier, i was getting cybersource --> ipay88 briefly --> cybersource again --> ipay88, after i noticed my saved cc (from cybersource) is erased.
PJng
post Aug 24 2018, 06:52 PM

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1st time buy steam games kena charge with cimb card
150 charge 151.50
jhleo1
post Sep 13 2018, 11:54 AM

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I was charged the cross border fee 1% on 30 Aug 2018 by Standard Chartered CC (first time use SC on shopee). So far no charge to HSBC.

This post has been edited by jhleo1: Sep 13 2018, 11:54 AM
Sumofwhich
post Oct 14 2018, 10:09 PM

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QUOTE(jeffck1984 @ Oct 14 2018, 04:00 PM)
Only lousy bank like CIMB & SC so cheap charged that stupid fee without notice. Should compliant to Bank Negara together. If everyone make 1 compliant regarding the same charges, I believe Bank Negara can do thing already... I already make few Compliant to Bank Negara about those illegal surcharge by merchant and also by Banker.

And guys, Bank Negara already officially announce in newspaper that All Merchant is not allowed to charged surcharge when customer pay by Credit card.

Try advise and tell everyone near you, never ever apply for CIMB or SC credit card let them cheaply make losses of not having user at all. Also, if you guys using autopay standing instruction for TELEKOM, you never get the agreed 2% rebate from the stupid CIMB BANK Credit Card. They think they got related to government people they can bully citizen and cardholder. So BAD!

Hope everyone can make compliant to Bank Negara to teach CIMB a lesson of bullying customer.
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Good luck in your complaint, let us know the conclusion
Gabriel03
post Oct 28 2018, 04:49 PM

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Is there a list of website that triggers the cross border fee? That way, the users can use the right CC for these websites.

Or there is only 10 websites that are stated in the reported case?

This post has been edited by Gabriel03: Oct 28 2018, 04:51 PM
Dyson Jin
post Apr 22 2019, 05:49 PM

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AirBnb no longer 0.8%
now is 1%
just got charged.
SUSDavid83
post Apr 22 2019, 05:56 PM

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QUOTE(Dyson Jin @ Apr 22 2019, 05:49 PM)
AirBnb no longer 0.8%
now is 1%
just got charged.
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What card you used?

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