!!!!!!!!!!!!!!!funken shiaatt..i change from valuepack 68 to 1malaysia valuepack autorenewal only my data carried foward!! my sms n voice only on net 100minute...where i supposed to have 1200min voice and 820 smses!! CALLED yes support they say will carry foward..

but in autorenew valuepack faq General no 10:

10. Is there any expiry for the Valuepack?......The validity of the Valuepack is for 30 days OR when the data, SMS and voice services covered in the Valuepack has been fully utilised, whichever comes first. However, you can rollover any unused services in the current month by simply extending the validity of the Valuepack to the next month. This can be done by purchasing another Valuepack of the same value or more before the expiry of the current Valuepack. However, if you do not purchase another Valuepack by the end of the expiry of the current Valuepack, all unused services will expire.

Note:
For the 1Malaysia Valuepack – you must purchase the same Valuepack to carry forward your current SMS and Voice Balance on top of your Data.
For Valuepack 68 and 150 – you must purchase either one of these Valuepacks to allow your data, SMS and voice balance to be carried forward.

y u no put at disclaimer valuepack25??!!!!

i waited but no refund from my old voice+sms from previous valuepack 68 so i called yes care..the guy from yescare, Ali said sorry cannot help according to faq no 10 cannot carry foward if not changeing to same or to 150 valuepack.. what stupid answer change to same valuepack for wafak possible meh? so sayonara YES i will finish ASAP the balance data n say NO after this