QUOTE(lyzril @ Nov 22 2012, 03:34 PM)
Me too... I've face same situation. Voucher $380 or rebate $2000. So far I have good experience with Honda SA since I already bought 2 honda from 2 diff SA and their services is 'tip top'. Prius c is my 1st toyota car.. and I didnt get good impression...
QUOTE(sozai26 @ Nov 22 2012, 03:38 PM)

i also got the same problem. just call to book my 1st service and check with girl. The girl said dun hv evoucherRM380, ask me call my SA
post on behalf christinelcy

QUOTE(louis198920 @ Nov 22 2012, 04:10 PM)
do you two still have the letter? if yes, please scan and email to customersupport@toyota.com.my stating you did not receive your evoucher. Try this if your SA don want to give you the RM380 voucher..
I got the 2k discount too. I think as long as you received the e-voucher, just push the SC service advisor to contact HQ. If he still refuse, then tell him it's done by other service advisors and threatened him with poor customer feedback when they send the service feedback forms to you. I think if you do receive the e-voucher letter, means it has nothing to do with the SA.
QUOTE(tps18489 @ Nov 22 2012, 04:33 PM)
Hello. Why did you guys receive the RM380 e-voucher? Just curious. Thanks.

It's sent to us by snailmail, for those booked earlier.