QUOTE(kongyw @ Oct 12 2012, 10:19 AM)
Dropped car at COSE.... again
10K KM service (using FS Royal Purple engine oil) + replacing driver's seat (the vendor should be there today) + work on occasional engine stalled when reversing + replacing something inside the mid console air cond vent (part has arrived). If they have the time, to check on rear doors closing sound, right side sounded more "padat" than the left (something just now right)
Should be able to get the car back this evening.
Somehow my mind is replaying Whitesnake's "Here I go again".... sigh
Just an update on my trip to COSE today
- 10K KM service > done
- replacing driver's seat > vendor did not bring the required part(?). SA said he will notify when the part is ready and said this will only take a couple of hours... was told that instead of replacing the whole seat, something in the seat is missing so need to put that back... was thinking why didn't the vendor bring a complete seat and canibalise it for the necessary parts...
- occasional engine stalled when reversing > replaced the OCV and told me to monitor
- rattling sound from mid console air cond vent > done
- left rear door closing sound "tak padat" unlike the right side > done but no mood to check since seat is not done and still have to go back another time..
I was rather surprised that they managed to complete most of the list.
BTW, the SA who attended to me was En Amir Khalid. I think he is ok so far. Follow up will be with him as well.
Side note, I believe DRB has done a reasonable good job at re-organizing and re-educating the frontline staff there on how to treat their customers.