Jan 11 2013, 08:28 PM
QUOTE(ytlay @ Jan 11 2013, 06:25 PM)
Thank you for sharing your experience with us. 
What i means is mobo burned(breakdown) due to hardware failure(ie overheating due to internal fans breakdown) and not laptop burned.
The 7 days 1 to 1 exchange covered for any manufacturer/hardware issues (ie faulty ports/dvd/keyboard/trackpad, artifact due to graphic card issues, etc)? Any specific terms and conditions? What happen if you might out of stock for 1 to 1 exchange?
If the mobo/graphic card are faulty and need to be replaced within 1 yr warranty and Lenovo insist for official receipt/invoice from Lenovo and not from shop for major claims or 1 to 1 replacement, what will happens? Is that covered by shop and what will happen if you might dont have parts for replacement?
Can we extent the Lenovo warranty to 3 yrs?
burned mean if any chip set or any thing burned by electricity then can not claim warranty. break also no warranty. What i means is mobo burned(breakdown) due to hardware failure(ie overheating due to internal fans breakdown) and not laptop burned.
The 7 days 1 to 1 exchange covered for any manufacturer/hardware issues (ie faulty ports/dvd/keyboard/trackpad, artifact due to graphic card issues, etc)? Any specific terms and conditions? What happen if you might out of stock for 1 to 1 exchange?
If the mobo/graphic card are faulty and need to be replaced within 1 yr warranty and Lenovo insist for official receipt/invoice from Lenovo and not from shop for major claims or 1 to 1 replacement, what will happens? Is that covered by shop and what will happen if you might dont have parts for replacement?
Can we extent the Lenovo warranty to 3 yrs?
but if any heating problem or port problem we replace the unit. if out of stock u need to wait or we do refund money with some of deduction depend on your usage.
if graphic card faulty and major issue we do repair for you. if cannot we change the unit with some of topup amount we have business here for more then 5years in plaza lowyat.
some more about 3years extend warranty u want. u need to go lenovo site and can buy online warranty care pack.
if you buy any online warranty then lenovo Malaysia also can claim the warranty.
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common problem ? i never heard this.. so far from what i see from my customer, the unit keyboard built good , wifi as good as other ( so far only u310 , or u410 have wifi module problem ) and perhaps , only the touch pad a little bit drifting ( like inconsistent) ，but after adjust setting on synaptic , working well 
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