You can have a check at their fb. 10 out of 10 comment are bad toward them. I advise just stop buying from livingsocial & trust only groupon. They have better service & customer care service. They will refund no matter what as long as there are cancellation at either party. I hate when they talk about voucher validity is over so they cant do refund. Bunch of crap & nonsense. I'll not letting go of my case unless i get back my refund. I hate being cheated.     

Thanks for providing the e-mail. I should forward my case to him also =)