My experience opening SCB JustOne Account via online registration.
- Registered online. 29th Jan. One email sent to me say revert in 3 business day.
- 4th Feb (4 business day later) sent another email back to them asking the status. No reply.
- 5th Feb (5 business day later) sent another email reminder + cc to another CS email.
- 5th Feb, later received one email regarding eStatement and another email say I need to visit one of their branch to finalize the opening of account. (Replied to ask for further detail and expressing my opinion on why bother with online application if i still end up need to visit bank anyway.)
- 6th Feb, SC call me say and say I need to go to the branch still. Double confirmed again on what I need to bring. Weirdly another SC called me later in the day telling me the same thing. (Internal communication problem??)
- 7th Feb, go to branch. Was inform at counter I need to RM1,500 to open account.

I told her no such thing. She went back talk to don't know who and came back say I need to bank in within a month. I say that is fine. She told me I cannot get the debit card yet. Need 1 day for system to process.

Ok fine. I don't need it anyway. Asked what I needed to do for online banking. Had to fill in another form and she provide me with a temp ID. (If i nvr ask the last part she oso wont do it for me. Haihz)
Lesson learnt:
- Don't apply online. Its not what you think. U still have to go to the branch anyway in the end. So walk straight to branch when you wish to open an account to avoid wasted time.
- ATM/Debit card requires another visit to SCB on another day.
- If you wish to access your online banking immediately, request online banking registration immediately. That is if you don't wish to come back anytime soon to do your ATM card. The SCB ppl assume you will come back another day to do your atm card. This card is the other way you can register the online banking on your own.
This post has been edited by WhitE LighteR: Feb 7 2013, 01:24 PM