It's because physiogel contains some shea butter in it. Look at the ingredient list, there's "Butyrospermum Parkii Butter". That's West African Shea Butter & it's not even the first item in the ingredient list. Meaning the content isn't that high. The ingredients are listed from the highest content to the lowest content.

Imagine if you use 100% pure shea butter, all the benefits of shea butter goes into your eczema.

Betnovate & Nizoral are steroids, you need to use them with caution & take note of their side effects.