QUOTE(abubin @ Feb 8 2006, 05:50 PM)
Making mistakes is one thing and taking responsible for mistakes is another.
If I am driving and made a mistake and knock someone dead. So, I say sorry and no need to pay for my mistakes?
haiya, bro..knocking somebody off dead is another scenario laa, coz i think the best way to pay that mistake is for u to be knocked off dead by the victim's family..
but we're civilized human beings, right? so we have to listened to
BOTH parties statement before making any assumptions..sure the customers are always right, but even if u if u ask the manufacture to take responsibility for damage that have been caused by the product malfuction to ur pc, they will refuse..coz they can and will only refund their own defective product, not others..
and to the seller, u sure have to take responsibility for ur action..u have to refund the defective psu, or if the psu has been repaired by the buyer, u must pay for the repairing costs, but no more than that..
but if the buyer considered it not enough, u can take this case to the Consumer Tribunal..and i bet they will tell u the same..