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 The LCD Monitor v12.

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eternity4av
post Jun 7 2013, 09:20 AM

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QUOTE(ego3nity @ Jun 7 2013, 09:02 AM)
anw, i have tried to connect using a laptop to the monitor and it has same result. so yeah it is monitor problem
http://s12.postimg.org/eofyk9v0d/IMG_00000083.jpg
http://s21.postimg.org/vnl8igsev/IMG_00000085.jpg
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hey there, I faced the exact same problem like urs. I couldn't found my service tag number, thus I couldn't reach Dell Call Center. What about you?
eternity4av
post Jun 7 2013, 09:23 AM

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QUOTE(ego3nity @ Jun 7 2013, 09:22 AM)
i just took and serial number of the monitor in the box or back of the monitor and calling dell now. Are you using S2340L as well?
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yup mine is less than 4 months. i only have serial number too. don't have the express service tag so I couldn't get through the call. Mind to share with me the number that you're calling?
eternity4av
post Jun 7 2013, 09:46 AM

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QUOTE(ego3nity @ Jun 7 2013, 09:41 AM)
mine was purchased at end of january 2013 as well..
the number is 1800-88-0022
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I did called the number, but didn't get through because I don't have the service tag code. I've chatted with the online support, they say they're unable to help unless we have the service tag, and asking me to return to the retailer instead. Such a bad experience. What about you? You bought from Dell directly?
eternity4av
post Jun 7 2013, 10:16 AM

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QUOTE(ego3nity @ Jun 7 2013, 09:50 AM)
No, i bought from a shop.
After u dial the number press 2 then it will ask for 1 and 2 option just ignore it and wait then it will direct you to a OP. Talk to that OP of your issue and you want claim warranty the OP will ask any details and again that OP will direct you to the warranty OP.

btw, you can call and f off that guy who said need service tag only can assist online or via call, monitor is diff with other hardware (PC/system/server) you can ask that guy how many years he works for CS with Dell what an idiot fella
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thanks it works, he had required me to send him a photo which I did, but I received notification from Gmail, that the Dell eventually had blocked my e-mail. hmm.
eternity4av
post Jun 7 2013, 10:30 AM

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QUOTE(ego3nity @ Jun 7 2013, 10:27 AM)
lols, tried to give them another email, im using outlook
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anyway, thanks. I've got it when I called for the 2nd time. The 1st call was way too soft, I barely can hear his voice. Hahah.. Thank you for your kind help. So, are they going to replace one-to-one exchange for you? Have they confirmed with you all those dates? Hmm.. guess this Monitor might have batch QC problem I bet.. I've checked that the warranty for this monitor is only 3 years no longer 5 years.
eternity4av
post Jun 7 2013, 11:44 AM

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QUOTE(ego3nity @ Jun 7 2013, 11:28 AM)
yea, i even told them to increase their volume on their side hehe. yes i got another appointment call saying that they will deliver it on monday before 5pm and one-to-one exchange then i told the lady whether will the courier call me before they come so that i could arrange my time to be at home. then she told me again if tomorrow 1 pm would i be at home, i said yes, the she changed the appointment to tomorrow 1pm lol
rclxms.gif  rclxms.gif  thumbup.gif  thumbup.gif

yea, for this model it is 3 years no more 5 years but with this warranty claim then i think we wont have any other warranty to claim again if the problem persist in the future sad.gif sad.gif
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wow. you're lucky. mine he was like hesitating. he even requested me to send the picture twice. one with a clearer picture. seems like a 8 mp camera from a mobile phone is not valid for his verification i guess. I still have to use my DSLR to capture the faulty screen. Sigh. Not easy to take pix of a monitor cry.gif I hope I can get mine by tomorrow too. What time did they resolved everything? 11am? It's going to be noon soon. I hope I can get it tomorrow instead of next Monday.

Why is that so? Did the warranty stated by itself that we're only entitled to claim only once?

This post has been edited by eternity4av: Jun 7 2013, 11:44 AM
eternity4av
post Jun 7 2013, 08:18 PM

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QUOTE(Ulysses @ Jun 7 2013, 06:59 PM)
Any suggestion for the best ips+glossy monitor?  Rm500 something
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S2340L?
eternity4av
post Jun 7 2013, 08:24 PM

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QUOTE(Ulysses @ Jun 7 2013, 08:19 PM)
PRice in myr?
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RM559
eternity4av
post Jun 7 2013, 11:40 PM

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QUOTE(ego3nity @ Jun 7 2013, 12:24 PM)
ic2, i send him 3 pictures with monitor and laptop+monitor. i was using 8 MP camera phone anw. the lady called me at 10:43 am.
just double check with my shop and yes the warranty can be claimed so on if we are still in the warranty duration lol i thought only one time claim
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ego3nity ok, I had also received phone calls by the lady around evening just now. I've also requested them to post it to me tomorrow by 1pm. Is it possible for you to let me know when you're about or already received the new unit? So that, I will know that I'm getting it real soon. Thanks ya.
eternity4av
post Jun 8 2013, 11:40 AM

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QUOTE(ego3nity @ Jun 8 2013, 12:18 AM)
Will end up like us again lol
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ego3nity i got mine since 10.20am. urs?
eternity4av
post Jun 8 2013, 01:13 PM

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QUOTE(ego3nity @ Jun 8 2013, 12:24 PM)
Yea received it 11.45am. Did you get the same monitor? Mine they replaces it with s2440l LOL a bigger screen hahaha
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ego3nity Yeah mine too. I even asked him to take it back, but he refuses. After checking both the Delivery Note & Service Event Request, there really stated S2440L. Guess my predictions are right, that S2340L might facing QC problem. I'm much relieved now that I'm not alone. I was afraid that they might come & take it back anytime soon. Btw, he already took my spoilt unit back. What about you? Although the screen is bigger, but I miss the S2340L slim bezel profile.
eternity4av
post Jun 8 2013, 05:44 PM

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QUOTE(ego3nity @ Jun 8 2013, 04:05 PM)
i gave him mine too, yea, miss the slim bezel lol so how do u feel the monitor so far? since 2440l using VA and 2340l using IPS do u feel any diff? i m quite busy now so i havent on the monitor yet
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ego3nity I still felt S2340L are better. I don't know how to say, I just felt IPS are better. Or it might be my thinking jeopardizing my judgement. Why not you let me know later?
eternity4av
post Jun 8 2013, 10:00 PM

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QUOTE(ego3nity @ Jun 8 2013, 07:12 PM)
yea, i also feel like 2340L is better the color reproduction is much much better, this one has the "mild" feeling on the screen lol
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sigh. I just don't feel good with S2440L despite it's sizes. I was wondering is there any settings for me to tune it up.
eternity4av
post Jun 14 2013, 10:09 AM

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QUOTE(tennytyy @ Jun 14 2013, 09:29 AM)
I thought U2312HM doesn't come with hdmi input???
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you can either get a converter or get either s2340l (ips) or top up more for s2440l (va panel)

QUOTE(teng_08 @ Jun 13 2013, 09:11 PM)
Hmmm... don't feel goo with S2440L?
That moninor looks pretty damn sweet and sleek to me. I'm using one at home for gaming and movie. So far so good and I'm liking it.
Tried my hands on a U2913WM. Too wide for my liking...
sweat.gif
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Maybe it was my initial feeling. But I have to agree with you that it's look is sleek just like using an Apple LED Cinema Display. I tend to get to used to it right now, after finding for alot of reviews, and most of it are beneficial and comes with color tuning, now it feels better.

QUOTE(ktek @ Jun 13 2013, 10:19 PM)
got an idea:
sell it off since the market price is higher then buy new 2340L again
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yeah exactly, at 1st I have tought of that, but then I think I'll just keep it, and save the hassles smile.gif
eternity4av
post Jun 14 2013, 11:29 AM

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QUOTE(teng_08 @ Jun 14 2013, 10:23 AM)
Yeah. Try to calibrate the monitor. It will do u a lot of good.
My brother doesn't like the U2713HM, he said its too glossy. Hahah..
I guess it all comes down to personal preference when choosing a monitor. I'm using my U2713HM in the room which doesn't have a lot of reflected light so I feel that its good.
Never tried using it in the living room though.. Could be a different experience with all the reflection.

hmm.gif
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perhaps you can share with me your calibrated settings?

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