Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

 <wts>samsung repair service center.enquire now :), lcd>s7 edge,s8,s8 s9 plus,note 4 5 8

views
     
ho4X3n
post Aug 18 2019, 03:35 PM

New Member
*
Junior Member
39 posts

Joined: Mar 2009
Samsung S9 Plus charging port issue, not able to fast charge all of a sudden. can I know the price?
ho4X3n
post Oct 1 2019, 12:23 PM

New Member
*
Junior Member
39 posts

Joined: Mar 2009
QUOTE(propusers @ Aug 25 2019, 03:13 PM)
try restart phone or borrow another charging cable from friend...

wireless fast charging also fail?
*
For wired charging, tried everything already. Samsung's charger, my Aukey fast charger, car fast charger, and also a variety of fast charge cables including Type A cable using Type C adapter. All didn't work.

I have also did a soft and hard reset (factory reset) still same.

For wireless fast charging it works just fine.

Just to update on my case, I actually sent my phone to Samsung Service Centre to be checked out and since it was out of warranty I had to pay for the repairs which is to change the charging port as when they ran a diagnosis, they said there were debris in the charging port (physically cannot seen by the eye apparently). It costs around RM 2xx which was ok for me so I proceed with the repairs.
However that didn't resolve the issue as during collection after the repairs I told the service desk person to test it and the fast charging is still not working so they took it in and re-diagnose it physically and it turned out to be a motherboard issue. It costs close to RM 2k to change the motherboard which I flipped on the service engineer and refused the repairs as they misdiagnosed my phone and I was doubting their abilities and was not about to risk that much money on their incompetence.

I have already lodge a complaint to Samsung and my case is currently still pending with their management according to the Samsung Service Rep.


TLDR: Change charging port didn't work > Turned out motherboard issue > Lodge complaint to Samsung

 

Change to:
| Lo-Fi Version
0.0727sec    0.45    7 queries    GZIP Disabled
Time is now: 1st December 2025 - 01:20 AM