My service has now been down for 3 days, tried resetting and reconfig, still no connection!

The CS says it's a TM problem, all of the MHF affected, I say wtf? But you guys seem to be ok. Anyone else facing problems (and having alternative internet access to post here)?

update, still the same issue. no ip. need to reset router, re-configure and surf with one pc. If want more pc to use, must find out the current ip and share. says ip 192 166 3 55 , then next pc will need to key in 192 166 3 56, then 57 for so on. Very troublesome. Once pc restart, ip will be loss and need to reset router again.