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Maxis The Official Maxis FTTH Thread | v3, Maxis Home Fibre Internet, from RM138

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naijnaij
post Sep 21 2012, 03:37 PM

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QUOTE(fooken @ Sep 21 2012, 11:08 AM)
There was a few second power shortage in my housing area and after that i have the same prob as you. Can't get IP address on any of my devices. Stucked at "Obtaining Ip Address". I cant even connect into the modem's config page.
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I'm having the same problem too.. since yesterday after back fr work..
Only 1 smartphone is able to connect to wifi out of 1 PC (wired & wifi, 1 laptop.. another smartphone (wifi)
Not sure if got power outage onnot..

Waste my time on the phone with their tech support.. somehow the guy change wifi channel from 11.. and hard reset the goddamn Thompson router... now it is impossible to connect to the wifi liao.. should have known better.. so obvious that there is a problem with the bloody router.. since internet connection is available..
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So pissed off.. and they cant tell me when their Tech Support can come over to change the router.. say need to check this n that..

complete total utter bullcrap from MAxis tech support..
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naijnaij
post Sep 21 2012, 04:17 PM

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QUOTE(gogetter83 @ Sep 21 2012, 04:03 PM)
after hard reset, the smart phone still can connect to wifi? But PC cannot?
Is it windows 7? When the PC connect to the router, does it say "limited access"?

Try removing the SSID of the router that is memorized under "manage wireless networks" of Network Connections. Then reconnect again and see if it prompts for key.
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The phone (SGS2) was able to connect b4 changing the wifi channel from "11" to "8"..
After change.. cannot liao..

Then did a hard reset.. i guess default wifi channel is set to "Auto".. cos if i rmb correctly i changed it to "11" during the fiber installation cos "Auto" was giving problems...S2 still cannot connect to wifi..

PC is using LAN cable..
The thing is.. after rebooting the modem n router.. PC/laptop can connect for awhile.. then it will be gone..

Can say 99.999% is their router problem..
Might try back my old router see if can work onnot.. but that thread is too hi tech for me shakehead.gif shakehead.gif sweat.gif sweat.gif




naijnaij
post Sep 22 2012, 11:13 PM

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back to square 1.. hard reset n reconfigure the BS thompson rtr..was able to go online on PC with cable for 1 hr max..then same problem happen again..only phone can connect to wifi n go online...
zzzzz.. so any1 manage to get a permanent solution for thos prob??? any1 got their technician to come over?¿

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