Maxis The Official Maxis FTTH Thread | v3, Maxis Home Fibre Internet, from RM138
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 Sep 28 2012, 10:38 AM
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#41
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All Stars
11,943 posts Joined: Mar 2012 From: Kuala Lumpur   
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QUOTE(alexloon @ Sep 28 2012, 10:33 AM) haha.. ok, you giving the same reason as i for the router change. I told them i already tried 1 to 13 channel and it still failed. Now is the final stage.. behold. yalor, seems like all channel occupied, Once change DC.  The CS call back to check, I told them u better send someone to check or replace it for me, im not paying my premium to u and become ur technician to do all the trouble shooting myself and over a phone  |
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Oct 3 2012, 09:10 AM
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#42
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All Stars
11,943 posts Joined: Mar 2012 From: Kuala Lumpur
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Thomson router replaced, everything back on track with multiple PC on.
Internal faulty although all lights lids accordingly. No doubt, thomson router can move to drain |
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Oct 3 2012, 09:50 AM
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#43
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All Stars
11,943 posts Joined: Mar 2012 From: Kuala Lumpur
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QUOTE(fruitler @ Oct 3 2012, 09:43 AM) Which model you've changed? still the same old type. they best part it, look like used unit.Added on October 3, 2012, 10:01 amTG784N This post has been edited by peri peri: Oct 3 2012, 10:01 AM |
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Oct 3 2012, 05:42 PM
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#44
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All Stars
11,943 posts Joined: Mar 2012 From: Kuala Lumpur
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QUOTE(soulseeker6187 @ Oct 3 2012, 01:08 PM) maybe refurbish unit i think so too, maybe before the 1 year warranty expired, its time to test my microwave |
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Oct 4 2012, 03:24 PM
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#45
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All Stars
11,943 posts Joined: Mar 2012 From: Kuala Lumpur
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dont be lazy, call the maxis for compensation. They will check and refund to u accordingly
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Oct 5 2012, 11:01 AM
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#46
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All Stars
11,943 posts Joined: Mar 2012 From: Kuala Lumpur
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just called Maxis for waiver, rm 60 set off for IP issue and router faulty
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Feb 27 2013, 01:28 PM
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#47
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All Stars
11,943 posts Joined: Mar 2012 From: Kuala Lumpur
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QUOTE(gogetter83 @ Feb 26 2013, 09:40 PM) All these local ISPs tend to use cheap routers to supply to their customer. I see Thomson have higher range products which are used by likes of PCCW etc. I've checked with engineers of TM and Maxis, their procurement budgets looks at routers in the range of RM100++. What do you expect to get at this price? Crappy stuff of course.. if im not mistaken, the modem provided by TM is life time warranty At the end of the day, users need to fork a couple hundred RMs to get better user experience. I don't blame the vendors, I blame the ISPs to even cut cost for an important device even though they are charging premium price for Internet speeds which are not comparable to even our neighboring countries. and the thompsom router by maxis is 1 year warranty. By this May i will change it to a high end one. |
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