Maxis The Official Maxis FTTH Thread | v3, Maxis Home Fibre Internet, from RM138
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 Oct 24 2012, 01:08 AM
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Junior Member
114 posts Joined: Feb 2008 From: cyberjaya, serdang, mines, seri kembangan  
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Same here.. Internet not working. Thomson router internet light turn red.. Anyone facing this issue? Thomson router failure? But the modem light all seems normal.... Inoticed that connection lost a few second these few days
This post has been edited by tonynk9: Oct 24 2012, 01:10 AM |
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Oct 24 2012, 08:05 AM
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Senior Member
4,816 posts Joined: Apr 2007 
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QUOTE(neo1point3 @ Oct 23 2012, 10:56 PM) OMG...now cannot use maxis fibre at all!!  QUOTE(tonynk9 @ Oct 24 2012, 01:08 AM) Same here.. Internet not working. Thomson router internet light turn red.. Anyone facing this issue? Thomson router failure? But the modem light all seems normal.... Inoticed that connection lost a few second these few days Occasionally faced those problems few weeks ago, but no problems yesterday / recently. |
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Oct 24 2012, 09:31 AM
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Junior Member
75 posts Joined: Feb 2009
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QUOTE(soulseeker6187 @ Oct 23 2012, 10:37 AM) I use tplink homeplug all fine no problem Thank for the reply. can u recommend me a modem other than maxis home wireless modem? |
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Oct 24 2012, 10:33 AM
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Senior Member
2,774 posts Joined: Jun 2009
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QUOTE(Johnson722 @ Oct 24 2012, 09:31 AM) Thank for the reply. can u recommend me a modem other than maxis home wireless modem? what do you mean by maxis home wireless modem?issit the thomson RG? |
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Oct 24 2012, 11:22 AM
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Junior Member
32 posts Joined: Nov 2008
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Hi,
anybody know what is the direct number for general manager of home department? Thanks. |
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Oct 24 2012, 02:45 PM
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Senior Member
1,216 posts Joined: Mar 2009 From: Cut Throat Land
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QUOTE(neo1point3 @ Oct 23 2012, 10:56 PM) OMG...now cannot use maxis fibre at all!! QUOTE(tonynk9 @ Oct 24 2012, 01:08 AM) Same here.. Internet not working. Thomson router internet light turn red.. Anyone facing this issue? Thomson router failure? But the modem light all seems normal.... Inoticed that connection lost a few second these few days QUOTE(PrinceCaspien @ Oct 16 2012, 04:42 PM) Maxis still could not solve my issue of cannot obtain ip for my device if i disconnect from the thompson router and no internet after 15 minutes. They change to new thomson router and change to public also cannot solve, i will be able to terminate my line without any penalty if they cannot solve this issue within a month, can i? now i will need to always restart my router afte 15 minutes or by the time there is no internet connection.....so mafan....... will get back unifi once again.......downgrade to 5mbps..... QUOTE(arafat @ Oct 17 2012, 10:22 PM) i cannot load facebook.. already reconnect few times QUOTE(stephen_ksf @ Oct 17 2012, 10:52 PM) Me three!! Out of sudden, FB, Fb chat all kenot connect! QUOTE(polarzbearz @ Oct 24 2012, 08:05 AM) Occasionally faced those problems few weeks ago, but no problems yesterday / recently. QUOTE(AppleDroid @ Oct 22 2012, 05:47 PM) For those who do not know that Maxis got an issue on billing for 1st statement charged full amoung RM118 instead of pro-rate. My case was installation done on 27 Sept 2012. I received a statement on 17 Oct 2012 (billing cycle 17 Sept -16 Oct 2012) being charged RM118. Called CS and put into investigation. For those who are not aware, please check your statement before payment. Cheers QUOTE(viruz @ Oct 22 2012, 11:26 PM) I heard from a guy in maxis shop that FTTH can't watch PPstream online is it true? QUOTE(alexloon @ Oct 20 2012, 09:27 AM) If you not tight budget, my advice is don't go for Maxis. Not worth for the hassle. I thought my Maxis fibre finally settle down and should be happy with it after so many issue popping up in a month, this is my second month... new problem still showing up. Now i'm with 799vn with no disconnection since day one 24/7 operation. Add on : One more thing, my torrent and p2p start being throttled download. Different is 80% slower than first month. I seldom torrent and p2p but i do need it once a month or twice. Source for testing - Highest Seed and on top speed condition on speedtest with cable and 3 days continuously test. P2P now is worst than my old 1mb streamyx. QUOTE(onthefly @ Oct 21 2012, 09:40 PM) hmm i can`t connect to internet. auth and link LED is on but the router ( white in colour ) internet is not on.. what happen ? QUOTE(erichhl @ Oct 18 2012, 05:34 PM) my torrent seem to be o.k... 700++kb for 1 file. But i'm having problem to direct d/l from all major uploading site with premium account.  especially those file size more than 500MB.  everytime stop halfway. almost 2weeks having this problem.  I thought it's IDM software problem, but i bring laptop to office using unifi all smooth smooth finish download.  QUOTE(lalachong @ Oct 18 2012, 05:50 PM) it is slow d torrent... wtf... sad... maxis slowing torrents... sommore i nvr exceed my 100GB before... and seldom torrent... QUOTE(phantasm0110 @ Oct 18 2012, 07:49 PM) felt that quite a while ago....complaint to maxis, they say nothing wrong with their side. isit that time of the year again? international undersea cable been "bite" by giant shark again?? QUOTE(kiawin @ Oct 19 2012, 01:42 AM) Torrent they selectively block certain IPs. Torrenting linux iso is fine, but not TPB stuffs. Today I noticed they throttled my apt update sites. Takes years to update my repositories. :S QUOTE(hauhau @ Oct 19 2012, 05:25 PM) Help!!! For those with problems, it's all over maxis forumInternet down for 3 days already, which Auth no light... anybody face the same issue? cs say their policy is 7 days to settle? got this such long days policy? this link might help. Quote: Its time for us to unite and take action against Maxis. Please join this Facebook Group : http://www.facebook.com/groups/542720579075420/ This post has been edited by duckaton: Oct 24 2012, 02:52 PM |
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Oct 24 2012, 04:10 PM
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Junior Member
174 posts Joined: Jan 2010
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The fb group was created by my dad, we are so disappointed with the service
Now my maxis fibre no connection and are force to subscribe expensive mobile data plan!! |
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Oct 24 2012, 05:18 PM
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Junior Member
75 posts Joined: Feb 2009
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QUOTE(soulseeker6187 @ Oct 24 2012, 10:33 AM) what do you mean by maxis home wireless modem? as the pic is what i mean maxis home wireless modem.issit the thomson RG? since my area still no maxis fibre internet yet, so i may try maxis home wireless internet, but still checking is it stable and speed. Attached thumbnail(s) 
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Oct 24 2012, 05:21 PM
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Senior Member
2,774 posts Joined: Jun 2009
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QUOTE(Johnson722 @ Oct 24 2012, 05:18 PM) as the pic is what i mean maxis home wireless modem. as for home wireless i dont know.since my area still no maxis fibre internet yet, so i may try maxis home wireless internet, but still checking is it stable and speed. this thread is about fiber. seems to be out of topic. |
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Oct 24 2012, 07:33 PM
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Newbie
0 posts Joined: Apr 2005
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So far until now my Internet is on no problem.
I using tplink router |
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Oct 24 2012, 09:34 PM
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Senior Member
1,719 posts Joined: Feb 2006 From: Kuala Lumpur
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Im not able to connect to internet at all and the phone is not usable also.
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Oct 24 2012, 10:02 PM
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All Stars
21,308 posts Joined: Jan 2003 From: Kuala Lumpur 
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Which area has such zero service for Maxis Home Fibre ?
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Oct 24 2012, 10:17 PM
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Senior Member
3,173 posts Joined: May 2007
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Hi Guys,
I am currently on Streamyx. Wondering if I should upgrade to the Maxis Home Fibre....  Then read about the problems you guys are facing....  Am I correct to say that the Maxis Home Fibre has a 24 months contract period. Thus not able to terminate them if I am not satisfy with their service without have to pay the penalty? |
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Oct 24 2012, 10:19 PM
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Junior Member
114 posts Joined: Feb 2008 From: cyberjaya, serdang, mines, seri kembangan
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the issues started after midnight yesterday:
1. the internet LED light at the router turnd red a few times and disconnected for a few secs and after a few hours later im not able to use internet at all 2. when i try to connect it shows authentication failed (im 100pct sure i keyed the correct password as im using the same password to login just now) 4. but the weird thing was my VOIP phone worked with no issue, isnt it supposed to affect VOIP since it using internet connections as well??no? 5.just called maxis CS service for the authentication failed problem... the operator said that he reset my modem settings while i talked to him using the VOIP phone... then he asked me to login and internet working again.... hmmm im suddenly hv a feeling that maxis is doing something fishy with my connection as i didn't change any setting in my modem & router... This post has been edited by tonynk9: Oct 24 2012, 10:37 PM |
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Oct 24 2012, 10:47 PM
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All Stars
21,308 posts Joined: Jan 2003 From: Kuala Lumpur
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QUOTE(tonynk9 @ Oct 24 2012, 10:19 PM) the issues started after midnight yesterday: Are you on Public IP address ? 1. the internet LED light at the router turnd red a few times and disconnected for a few secs and after a few hours later im not able to use internet at all 2. when i try to connect it shows authentication failed (im 100pct sure i keyed the correct password as im using the same password to login just now) 4. but the weird thing was my VOIP phone worked with no issue, isnt it supposed to affect VOIP since it using internet connections as well??no? 5.just called maxis CS service for the authentication failed problem... the operator said that he reset my modem settings while i talked to him using the VOIP phone... then he asked me to login and internet working again.... hmmm im suddenly hv a feeling that maxis is doing something fishy with my connection as i didn't change any setting in my modem & router... |
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Oct 24 2012, 11:00 PM
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Junior Member
114 posts Joined: Feb 2008 From: cyberjaya, serdang, mines, seri kembangan
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QUOTE(ronnie @ Oct 24 2012, 10:47 PM) Are you on Public IP address ? no... private IP (it ends with @home.maxis.my) this should be private ip right? dun no much abt this IP thingy  This post has been edited by tonynk9: Oct 24 2012, 11:02 PM |
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Oct 24 2012, 11:01 PM
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All Stars
21,308 posts Joined: Jan 2003 From: Kuala Lumpur
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QUOTE(tonynk9 @ Oct 24 2012, 11:00 PM) yes.. why eh? Typical Public IP address problem... switch over to private IP and enjoying top speed on direct downloads ... |
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Oct 24 2012, 11:04 PM
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Senior Member
1,064 posts Joined: Oct 2008 
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QUOTE(ronnie @ Oct 24 2012, 11:01 PM) Typical Public IP address problem... switch over to private IP and enjoying top speed on direct downloads ... How to switch to Private IP? |
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Oct 24 2012, 11:04 PM
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Junior Member
114 posts Joined: Feb 2008 From: cyberjaya, serdang, mines, seri kembangan
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QUOTE(ronnie @ Oct 24 2012, 11:01 PM) Typical Public IP address problem... switch over to private IP and enjoying top speed on direct downloads ... ok just ignore me i know nuts heheh This post has been edited by tonynk9: Oct 24 2012, 11:08 PM |
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Oct 24 2012, 11:10 PM
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All Stars
21,308 posts Joined: Jan 2003 From: Kuala Lumpur
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QUOTE(coo|dude @ Oct 24 2012, 11:04 PM) How to switch to Private IP? Call the Maxis CS... of course u lose features of having Public IP like CCTV, torrent, ... |
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