good evening

now at cc. cannot tahan kampung no internet. hehehe

wanna share story

yesterday i departure from my home to ipoh about 6.30. that time fuel got 3 bar. so i hit highway. on the way also break fasting. enter highway via sg.buloh and rod still ok. no slow or jam. when reaching behrang, it start slow move. me & my wife chatting, says it sure jame at slim river because lane narrowed become 2. so we exit at behrang and use trunk road to continue our journey. fule still got and i drive it until left 1 bar when we reach tapah. wow. for 3 bars manage to reach tapah, use truk road summore half way. then fill up at BHPetrol tapah for rm30 then continue journey until reach ipoh (simpang pulai). reach parent in law house, makan-makan then sleep

as for today my gaga has done 1st service. then here's the next story

i preparing myself to bring gaga to wakil SC (its 3s actually) at jalan gopeng near junction taman botani about 8am. when reach there, greet by one of staff. i said i want to do 1st service. she told required service booklet and geran...ehh..what??? geran??? what for??? she said that they needed because they want to key in manually. WTF??? 
they dont have online system. that why they needed it. demmm. i didnt know they needed it. then another staff recomended me to go jalan lahat as there's PE SC there. they should have online system. without thinking further, i'll step outside, take my gaga an leave. luckily those staff have polite manners

reach PE SC jalan lahat. gate closed, no one spotted inside. only a malay guard on guard post. i ask him do they close or open. he says today should not closed. but why still not open? guard say no workers reach yet. if they reach at 1200 then they open? WTF ???   (again?)
how come still close. shouldn they open ady to service customer. apa punya attitude ni? if close jusst say close lor. at least put signboard says today cuti lor 

with disappointed face, i leave then drove to kuala kangsar road. i remeber there's another SC here but didnt spotted one. last time there's 3S proton here. now gone ady??? 

feel more disappointed, i thinking i should gamble to go next and last place. i drove to bercham and lucky spotted wakil SC behind giant bercham. time was 8.40am. reach there, SC just open and there's 1 customer waitting, so i in second. park my car, go to office. greet by chinese lady. i say want to sevice 1k. she show me to its supervisor. supervisor and i sit on table, show me the service procedure. 'you want service 10k type or 5k type?' i choose 5k. then he explaind thier procedure on servcing proton car. then he ask do you bring geran or its fotocopy. i said no. he said THAT'S OK?.......huh...OK pulak? how come? he say this required for them to put in system manually BUT since i didnt bring it (only service booklet), he say nevermind. he can check engine and chassis no. on my car and check car register date on road tax.... then i feel relief. service can be done 

he fill up all necessary form, i sign in sign there. then start service. all follow as in procare table. no extra thingy. then the mechanic start his work. i can see only 2 mechanic work there. the rest all cuti raya ady as inform by supervisor. oil filter, engine oil, gasket change. engine oil use Shell Helix HX7 10w40.....eh? i fell really rare protn SC use shell EO. nevermind. at least it 10w40, not 5w50 like dares (sorry mention this  )
then do 22 point checking, as part of promotion raya point check for free. all done, car ready to go. i paid bill. total RM129.40, a bit cheaper than procare stated as RM132. then i say thanks to supervisor and the chinese lady.
that supervisor very friendly one. he explain every detail of their procedure. he's indian male mid age fella. every staff called him Uncle Star (he put his name Star in the form he fill in)

after service, i didnt feel any changes on my gaga, except engine sound a bit quiter then before.
about this SC, its really different from other SC i go. other SC got office like faclilty with customer counter and waiting lobby. but this bercham one really small one. its SC looks really chikai one. its only do 2 s , service and spareparts. at the end of servicing process, more customer comes. every race every age go there to service. no seat for customer to wait but they still providing chairs for customer aid to sit rather than stand watching mechanic working. althought few fan no aircond like environment, doesnt fell hot there. temperature just nice and all customer feels comfortable. service faster too. take about 1/2 hour to settle. also, i see a lady customer to service the her Wira SE. i bet she still stick to SC here

i cant remember this SC name but for its service and its staff attitude, i give 5/5 star. and recomended too 

those stay in ipoh or balik kampung to ipoh, if your gaga has entered interval service, i recomen this SC

im also got snap pic this sc but not much. later i'll post it here for share

later