QUOTE(JuneSeptember @ Aug 23 2012, 02:26 PM)
Comrades, I've got a few problems with my car, which the SC said are common among K5s, do you have such problems?
1) the lumbar support mechanism has free play, meaning when I accelerate and decelerate, i can feel and hear a "cluck" sound from the seat, SC said it's common. My lumbar support is just lightly adjusted, around 10-20% from the off position.
2) the rear view mirror has poor quality plastics, it makes cracking noise when you squeeze it lightly or when the interior is cooling down from the hot sun. SC said it is common.
3) and off course there're the funny noises from all over the cabin
SC told me it's normal, just accept it. I disagree loh, this is not Proton, so I hope they don't treat their customers the Proton way. Btw, i'm not being overly fussy, ironically, the Rondo that they loaned me for two weeks didn't have all these annoying noises.
I'm planning to escalate my complaints and ensure that these problems are rectified.
1) I have this problem too, try pressing the lumbar support with your back and you will hear and feel it. I found this extremely annoying, I will complain to red cube when I go for my 10k service. They can't say this is normal because don't expect me to drive this car for the next few years with this problem 1) the lumbar support mechanism has free play, meaning when I accelerate and decelerate, i can feel and hear a "cluck" sound from the seat, SC said it's common. My lumbar support is just lightly adjusted, around 10-20% from the off position.
2) the rear view mirror has poor quality plastics, it makes cracking noise when you squeeze it lightly or when the interior is cooling down from the hot sun. SC said it is common.
3) and off course there're the funny noises from all over the cabin
SC told me it's normal, just accept it. I disagree loh, this is not Proton, so I hope they don't treat their customers the Proton way. Btw, i'm not being overly fussy, ironically, the Rondo that they loaned me for two weeks didn't have all these annoying noises.
I'm planning to escalate my complaints and ensure that these problems are rectified.
2) notice this only when I adjust my mirror, daily use no sound. So for me this is ok.
Pls share on how you plan to escalate especially item 1, I will join you if possible. 2 better than 1
Aug 23 2012, 10:41 PM

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