Oct 16 2012, 02:00 PM
QUOTE(lee82gx @ Oct 5 2012, 02:24 PM)
I got this solved in 24hrs by logging a complaint via the online feedback forms.
THis is how I filled it up:
Astro Feedback
Category: Complaint
Sub-category: Website
Subject: Unable to link account
Content: Everytime I fill in the correct details to link account: 1. NRIC 2. Smartcard ID # 3. Security code I get this prompt in red: Invalid astro account info provided.
Full Name:
Contact Number:
Email Address: something@abc
Astro Account Number: yyyyyyyy
IC/Passport Number: 8xxxxx
Preferred way to be contacted: Mail
Hope this info helps.
i really want this remote record as it is really convenience..THis is how I filled it up:
Astro Feedback
Category: Complaint
Sub-category: Website
Subject: Unable to link account
Content: Everytime I fill in the correct details to link account: 1. NRIC 2. Smartcard ID # 3. Security code I get this prompt in red: Invalid astro account info provided.
Full Name:
Contact Number:
Email Address: something@abc
Astro Account Number: yyyyyyyy
IC/Passport Number: 8xxxxx
Preferred way to be contacted: Mail
Hope this info helps.
my astro id already link to smartcard acc, but when clicked on record button error no pvr subscription (im on superpack).
3 times fill up those online feedback form, on last reply they said cannot trace my astro id .... what a looser response...
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