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 Astro B.yond Episode V (Version 10.0), HD, PVR, IPTV and VOD

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nestlebliss
post Aug 27 2012, 03:10 PM

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guys i have a problem i dont know where to ask so i will try here. Its regarding my astro. My 2nd astro is using the old SD astro. The problem is after raya i noticed that it says service is currently not available. I checked and

- no outstanding bill
- called astro to trouble shoot
- decoder seems to work just fine( on, off power no problem not sure im no expert)
- the dish is fine just before the holidays.


Added on August 27, 2012, 3:13 pmguys i have a problem i dont know where to ask so i will try here. Its regarding my astro. My 2nd astro is using the old SD astro. The problem is after raya i noticed that it says service is currently not available. I checked and

- no outstanding bill
- called astro to trouble shoot
- decoder seems to work just fine( on, off power no problem not sure im no expert)
- the dish is fine just before the holidays.

When i called astro they ask to check the satelite signal and etc. The usual stuff. Now they said if i want they will send technician to come and check. Thats already 50bucks, if have problem with decoder i HAVE to subscribe to Astro Byond because no more SD decoder. The thing is I already have astro beyond and do not wish to have another Byond. Can you guys help me out? sorry if this is the wrong place to ask and TQ for your help

This post has been edited by nestlebliss: Aug 27 2012, 03:13 PM
nestlebliss
post Aug 28 2012, 09:14 AM

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Junior Member
315 posts

Joined: May 2008


QUOTE(jamesleetech @ Aug 27 2012, 08:32 PM)
No guarantees... you can try this to see if it can help solve your problem....

1) Switch off power to the old Astro decoder box, not standby.

2) Remove the smartcard. Use a clean cotton cloth and slightly wet it with clean water. Then clean the smartcard SIM area as shown in circle from picture below (click spoilers)...
» Click to show Spoiler - click again to hide... «

3) Also, inserting the smartcard in the wrong direction can cause problem so make sure its correctly inserted. IF the SIM area is bottom when you remove it, then re-insert back the smartcard in the same direction with SIM area at bottom.

I have 3 decoders, 2 old Astro box and 1 Byond box. My Dad sometimes have the same "service is currently not available" problem so I removed the smartcard, cleaned it with special "Contact 90" chemical (Made In Germany) which dissolves oil and dirt and also dries quickly without corroding the surface. After cleaning it, no more problem. I did it twice in about 2 years ! Warning... never clean with alcohol, kerosene or any normal cleaning chemical that can dissolve or "attack" the plastic smartcard !!!

If you have already tried cleaning the smartcard before and found that it did NOT help, then "maybe" your old Astro box got internal problem.

I am not sure if your Astro box is spoilt or not BUT if you are willing to risk wasting your RM 100, then you can try buying the old Astro box from others... search for Astro dealers or TV/HiFi shops in your area because I believe there are shops that do sell your old Astro box (new unit). You can also find people selling it in Lowyat.net too... example... "http://forum.lowyat.net/index.php?showtopic=2479296&hl=astro+decoder+for+sale... I don't know this person so I am not responsible for any risks.

When you decide to buy, try to find a newer model for the old Astro box as shown in sample picture below (click spoilers)...
» Click to show Spoiler - click again to hide... «

Also, please don't blame me if you wasted your money after buying the old Astro box from others and then found that the same problem still exist !! Remember, its your decision because I am just giving my suggestion only.

Note: I believe that you already know that the smartcards can be used on any old Astro box... BUT for the new Byond box smartcard, it is locked and cannot be used on other Byond box or old Astro box (no sharing).

cool.gif
*
Yes, i do know about the locked box.
i already have a spare unit of the astro box...taken before i moved houses. icon_rolleyes.gif
Thank You for your very detailed explanation sir...will try it tonight. notworthy.gif thumbup.gif


This post has been edited by nestlebliss: Aug 28 2012, 09:18 AM

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