QUOTE(Ivan Sac @ Dec 9 2012, 12:25 AM)
After i turn off my PVR and turn it on back,nw it says PVR function not available.
And all my recorded program gone,and couldnt record any program too.
Is that mean hardisk gone ready.
Gonna call Astro CS on Monday.
How much is the external Western Digital hardisk which is compatible with Astro PVR decoder.
same case with me, recorded program freeze right?
mine take 3days for new box replacement...
QUOTE(Zulguamusang @ Nov 8 2012, 09:33 PM)
my pvr 'rosak' after 4 month, called cs and make some troubleshoot and 'kompom' my hardisk got problem..
she said, a technician will come to my house in next 48 hours and problem will be fixed in next 5 days working days if my box got problem....
problem: PVR FUNCTION NOT AVAILABLE after on/off my beyond because of 'Hang'..
so, i think the problem cause by too many recorded programs (2HOURS remaining in last record) and shut it down while recording..
11pm 6nov: call cs for complaint about my pvr
9am 7nov: receive SMS about my complain
6pm 8nov: astro technician call for appoiment
7pm 8nov: problem solved!
hehe, nice services astro!!
technician come and replace my box..