QUOTE(MilesAndMore @ Sep 5 2012, 01:12 PM)
The astroview monthly magazine is still mailed to Astro subscribers FOC. But of course, this only applies to old subscribers who sent to reply to Astro before they changed it to a paid subscription. If you have been an Astro subscriber since... late 2005 or 2006 BUT did not complete the form they sent to you by year end, you will not get astroview magazine. Basically it was like an early bird special. If you want to continue to get the magazine for free every month, then you have to complete the form and mail it back to Astro. After the offer period, you still can get the astroview magazine but you'll have to pay for it.
There is a reason why I earlier mentioned that the AstroView Magazine is NOT free for the printed version (send by post).
I have been a subscriber since December 1996 and have been receiving the magazine by post for many many years. Yes, I do remember receiving a form to be filled which came together with the magazine sometime during 2005 or 2006 (I cannot remember the exact date now). I did not send back the form and they later stopped sending me the magazine. As you correctly stated, this was the situation... those who started Astro subscription before the date the form was sent must fill up he form and send it back so that they will continue to receive the magazine for free.
In order to be absolutely sure, I phoned to Astro Customer Support to seek further clarification and confirmation. When I asked about this, the support lady told me to hold the phone line and wait for her to check with her supervisor. I waited for about 3 to 5 minutes. Then I was told that the magazine will continue to be sent for free ONLY for those long-time subscribers who received the form and sent it back to confirm that they want to continue receiving the magazine... and this was many years ago.
I also clearly asked the Astro support lady... "What about people who started new Astro subscription after that period (2005, 2006 or 2007) ? Will these subscribers after that period receive the printed copy of the magazine for FREE by submitting the online magazine registration form ?" The answer is NO... the magazine will be charged at RM 4.80 per issue, NOT FREE !!
The Astro support lady told me that she checked my old records and did not receive the form so I will be charged for the magazine now if I want to subscribe to the magazine. I confirmed that I did not return the form because, if I am not mistaken, I read a statement in the form which mentioned that "I agree to continue receiving the magazine without any charge for 1 year and after that a monthly subscription per issue will be charged". The support lady again asked me to wait while she again check with her supervisor about the form... well... she told me that the form only mentioned "will continue to receive the magazine at no cost until further notice". So, I have to accept what she told me because it was a long time ago and I am already not sure about this... if I had NOT misunderstood this, I would have returned the form and continue to receive the magazine for free till today !! Anyway, no need to "cry over spilled milk" and not really important for me.
From what I remembered previously and from my phone conversation with the Astro support lady, this only reaffirmed my previous comment that mentioned the magazine is NOT free.
Why did I say that the printed magazine (send by post) is NOT free ?
Because for people who started Astro TV/Radio subscription sometime in 2007 or later, it is not free.There will be confusion when people replied that its free that may cause others to carelessly submit the online form to subscribe to the printed magazine and then found out later that they will be charged per month. I do admit that I have also caused confusion when I stated that its not free without further clarifying this.
Have a look at this link below...
https://www.astro.com.my/tools/form.php?id=350&id_topic=38... which clearly mentioned at the "Terms & Conditions" this sentence... "
Each copy at RM 4.80 per month will be billed with your Astro subscription."
If filling up a printed paper form and sending it back means free printed magazine (by post)... please be absolutely SURE that this apply for everyone.
Whether I am proven right or wrong is NOT important here, what is important is that anyone who wants to get this printed magazine by post must first check properly if not sure by phoning to Astro Customer Support before blindly submitting the magazine subscription form.Maybe for some people, the printed magazine is important because of the daily TV schedule or for whatever reasons because its a very convenient way to browse and read so I respect the wishes of these people, and I will not disagree. For me, its not important so no harm done. Also, as I mentioned earlier, we can view or download the magazine via online at... "
http://www.astro.com.my/astroview/indices/index_349.html"
"
A smile a day keeps everyone happy all day"
This post has been edited by jamesleetech: Sep 5 2012, 05:48 PM